Information Note on the Court’s case-law No. 167
October 2013
Delfi AS v. Estonia - 64569/09
Judgment 10.10.2013 [Section I]
Article 10
Article 10-1
Freedom of expression
Award of damages against internet news portal for offensive comments posted on its site by anonymous third parties: no violation

Facts – The applicant company owned one of the largest Internet news portals in Estonia. On its website, readers could anonymously and without prior registration post comments below the published articles. Although the applicant company could not edit or moderate such comments, it could remove them using a prior automatic-word filtering system or on being alerted by readers. In 2006 the applicant published an article stating that a ferry company had changed its routes thereby causing the break-up of ice at potential locations of ice roads. As a result, the opening of the roads – which were a cheaper and faster connection to the Estonian islands compared to the company’s ferry services – had to be postponed for several weeks. A number of comments containing personal threats and offensive language directed against the ferry-company owner were posted below the article. The applicant company removed them some six weeks later at the insistence of the ferry company. The owner of the ferry company instituted defamation proceedings against the applicant company, which was ultimately ordered to pay EUR 320 in damages. 
Law – Article 10
(a)  Applicability – The Government had argued that, since the applicant company claimed that it was neither the author nor the discloser of the defamatory comments, Article 10 did not apply. The Court noted that the applicant company had been directly affected by the domestic courts’ decisions, which held it liable for defamation in its capacity as the discloser of the comments posted on its portal. Therefore, its complaint related to freedom of expression and fell within the scope of Article 10. 
(b)  Merits – The applicant company had argued that the domestic law did not impose on it an obligation to pre-monitor content posted by third parties, and that its liability was limited under the EU Directive on Electronic Commerce. However, the domestic courts found that this was not the case and the Court recalled in this respect that it was primarily for the national courts to interpret domestic legislation. The interference with the applicant’s freedom of expression was lawful within the meaning of Article 10, because the domestic legislation and case-law made it clear that a media publisher was liable for any defamatory statements made in its media publication. In this regard, considering the publication of articles and comments on an Internet portal to be a journalistic activity and its administrator to be a publisher could be seen as applying the existing tort law to a novel area related to new technologies. 
As to whether the interference was necessary in a democratic society, the article that had given rise to the defamatory comments concerned a matter of public interest and the applicant company could have foreseen the negative reactions and exercised a degree of caution in order to avoid being held liable for an infringement of others’ reputations. However, the prior automatic filtering and notice-and-take-down system used by the applicant company did not ensure sufficient protection for the rights of third parties. Moreover, publishing news articles and making public readers’ comments on them was part of the applicant company’s professional activity and its advertising revenue depended on the number of readers and comments. Since the applicant company was able to exercise a substantial degree of control over readers’ comments, it was in a position to predict the nature of the comments a particular article was liable to prompt and to take technical or manual measures to prevent defamatory statements from being made public. Furthermore, there had been no realistic opportunity of bringing a civil claim against the actual authors of the comments as their identity could not be easily established. In any event, the Court was not convinced that measures allowing an injured party to bring a claim only against the authors of defamatory comments would have guaranteed effective protection of the injured parties’ right to respect for private life. It was the applicant company’s choice to allow comments by non-registered users, and by doing so it must be considered to have assumed a certain responsibility for such comments. For all the above reasons, and considering the moderate amount of damages the applicant company was ordered to pay, the restriction on its freedom of expression was justified and proportionate.
Conclusion: no violation (unanimously)
(See also Krone Verlag GmbH & Co. KG v. Austria (no. 4), 72331/01, 9 November 2006, Information Note 78)

* Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (OJ L 178, 17 July 2000, 1-16).

© Council of Europe/European Court of Human Rights
This summary by the Registry does not bind the Court.
Click here for the Case-Law Information Notes