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England and Wales Court of Appeal (Civil Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Hayward v Norwich Union Insurance [2001] EWCA Civ 243 (22 February 2001) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2001/243.html Cite as: [2001] Lloyd's Rep IR 410, [2001] 1 All ER (Comm) 545, [2001] EWCA Civ 243, [2001] RTR 35 |
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COURT OF APPEAL (CIVIL DIVISION)
ON APPEAL FROM THE HIGH COURT
QUEEN'S BENCH DIVISION
Mr. M. Tugendhat Q.C.
Strand, London, WC2A 2LL Thursday 22nd February 2001 |
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B e f o r e :
LORD JUSTICE MUMMERY
and
LORD JUSTICE RIX
____________________
HAYWARD |
Respondent |
|
- and - |
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NORWICH UNION INSURANCE |
Appellant |
____________________
Smith Bernal Reporting Limited, 190 Fleet Street
London EC4A 2AG
Tel No: 020 7421 4040, Fax No: 020 7831 8838
Official Shorthand Writers to the Court)
Mr. David Sears and Miss Rachel Ansell (instructed by Norwich Union General Insurance Group Legal of Norwich for the Appellant)
____________________
Crown Copyright ©
LORD JUSTICE PETER GIBSON:
"Section 1
Loss or damage to your car
If your car is lost, stolen or damaged, we may, at our option, either:
- pay for your car to be repaired; or
- replace your car; or
- pay in cash the amount of the loss or damage.
....
The maximum amount we will pay will be the market value of your car but not exceeding your estimate of value shown in our records.
....
Exception to Section 1 of your policy
Your policy does not cover the following:
....
5. Loss or damage arising from theft whilst the ignition keys of your car have been left in or on the car."
"Your duty to prevent loss or damage
5. You should at all times take all reasonable steps to safeguard your car from loss or damage ...."
By General Condition 7 headed "Your duty to comply with policy
conditions", it was provided:
"Our provision of insurance under this policy is conditional upon you observing and fulfilling the terms, provisions, conditions and endorsements of this policy."
"We will not pay for any loss or damage under Section 1 to [the Porsche] caused by theft or attempted theft unless one of our approved vehicle security products is fitted and armed."
(A) In relation to Exception 5 -
(1) was the ignition key "left in or on the car", and
(2) on the footing that the taking of the car was a robbery, was it also a "theft"?
(B) In relation to General Condition 5 -
(1) is it open to Norwich Union to argue that Mr. Hayward was reckless, and if so
(2) was he reckless, and if so
(3) did such recklessness cause the loss?
To succeed on this appeal, Norwich Union must establish that each question in (A) or (B), or both, should be answered in the affirmative.
(A) Exception 5
(1) "left in or on the car"
"Various rules may be invoked to assist interpretation in the event that there is an ambiguity. But it is not the function of the court, when construing a document, to search for an ambiguity. Nor should the rules which exist to resolve ambiguities be invoked in order to create an ambiguity which, according to the ordinary meaning of the words, is not there. So the starting point is to examine the words used to see whether they are clear and unambiguous."
"It is not always appropriate to interpret the keys exception on a literal basis, for example we would not be looking to determine the claim whereby the Policyholder had essentially been "hijacked" due to him being in the vehicle or standing adjacent to same, albeit that the keys may be in the ignition.
The inclusion of the key warranty in the policy was designed to give us the opportunity of repudiating claims where there has been a blatant abuse by the Policyholder for the security of his vehicle."
19. In another memorandum dated 24 October 1996 the Claims Manager said:
"Although the wording of all Personal Motor contracts is quite specific in that we will not consider a claim arising from theft whilst the ignition key is in or on the car, it has never been our intention to apply a strict literal interpretation of this wording. The full facts of the loss should still be investigated and repudiation only considered where we consider the Insured has acted recklessly. It is therefore important to ensure that any letter of repudiation also refers to the Insured's lack of reasonable care as well as his failure to remove the ignition key.
....
Keys left in the ignition whilst paying for petrol would be in breach of the Key and Reasonable Care condition and a repudiation letter should mention both.
We would not however consider repudiating a claim where the Policyholder has essentially been "hijacked" due to him being in or adjacent to the vehicle, albeit that the keys may be in the ignition."
"I do not think the words "left unattended" are capable of any precise definition. It is a mistake for a lawyer to attempt a definition of ordinary words and to substitute other words for them. The best way is to take the words in their ordinary sense and apply them to the facts. In this case, the meaning of "left unattended" is, I think, best found by considering the converse. If a car is "attended", what does it mean? I think it means that there must be someone able to keep it under observation, that is, in a position to observe any attempt by anyone to interfere with it, and who is so placed as to have a reasonable prospect of preventing any unauthorised interference with it."
(2) "theft"
"A person is guilty of theft if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it, and "thief" and "steal" shall be construed accordingly."
S. 8 (1) provides the meaning of robbery:
"A person is guilty of robbery if he steals and immediately before or at the time of doing so, and in order to do so, he uses force on any person or puts or seeks to put a person in fear of being then and there subjected to force."
(B) General Condition (5)
LORD JUSTICE MUMMERY:
LORD JUSTICE RIX: