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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Mandrake Holdings Ltd & Anor v Balanus Ltd [2006] EWCA Civ 1716 (13 December 2006) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2006/1716.html Cite as: [2006] EWCA Civ 1716 |
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COURT OF APPEAL (CIVIL DIVISION)
ON APPEAL FROM CHANCERY DIVISION
HHJ NORRIS QC
HC03C02231
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE HOOPER
and
LORD JUSTICE LLOYD
____________________
(1) MANDRAKE HOLDINGS LIMITED (formerly known as PLUSNET LIMITED) (2) MANDRAKE ASSOCIATES LIMITED |
Respondent/Claimant |
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- and - |
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BALANUS LIMITED (formerly known as COUNTRYWIDE ASSURED GROUP PLC (formerly known as Hambro Countrywide Plc)) |
Appellant/ Defendant |
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WordWave International Ltd
A Merrill Communications Company
190 Fleet Street, London EC4A 2AG
Tel No: 020 7421 4040 Fax No: 020 7831 8838
Official Shorthand Writers to the Court)
Mr Michael Soole QC and Mr Richard Liddell (instructed by Reynolds Porter Chamberlain LLP) for the Appellant/Defendant
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Crown Copyright ©
The Chancellor :
"a programme of review by investment firms of pension transfer and opt-out business transacted between 1988 and 1994 and for the provision of redress to investors where due".
Part II set out detailed procedures for firms to follow in conducting such an exercise. I shall refer to the SIB 1994 Review in greater detail later but, in essence, it required firms to carry out their reviews in a number of stages described as (1) identification of the cases in question, (2) fact gathering, (3) assessment of compliance at the time, (4) assessment of loss by the investor and (5) provision of redress. In addition it prescribed certain categories of case to which priority was to be given. There followed a number of publications of SIB and others implementing or advising how to implement this policy to which I shall refer later.
"(C) The Securities & Investment Board ("SIB") has required all insurance companies and pensions advisers to carry out a review of the advice given on a case by case basis in relation to pension products since 29th April 1988
(D) As a result of this review it is apprehended that the Company may be liable to make compensation payments if it is unable to prove that best advice has been given and that this has resulted in those being advised incurring a loss
(E) [Hambro] has agreed to make certain payments to [MHL] in the circumstances and upon and subject to the conditions set out in this Deed"
"2.2 For the purpose of this Deed and except as provided in 2.3 below the expression "Pension Liability" means a liability suffered or incurred by the Company (including the legal fees and expenses of any claimant awarded against the Company) to the extent that it arises from:-
2.2.1 the transfer of a person's rights or entitlements under any pension; or
2.2.2 the opting or contracting by a person into or out of any pension scheme; or
2.2.3 a person not becoming a member of or not accepting any pension scheme
in each case to the extent the liability results directly from advice given prior to the date of this Deed by the Company or its representatives where such advice proves to have been in breach or in contravention of any applicable laws, regulations, conduct of business rules or mandatory industry guidelines in force at the time the relevant advice was given.
2.3 The expression "Pension Liability" shall not include and [Hambro] shall not be liable in respect of:-
2.3.1 any liability or alleged liability of the Company where the investor or investors claiming against the Company fall into any one or more of the following categories:-
2.3.1.1 a self-employed person,
2.3.1.2 a person contracting in or out of the State Earnings Pension Scheme (SERPS) otherwise than in conjunction with leaving, joining or transferring benefits from an occupational pension scheme; or
2.3.1.3 a person who is a member of a group personal pension arranged by his employer; or
2.3.1.4 a person transferring from one occupational pension scheme to another; or
2.3.1.5 a person who bought any personal pension policy before 29th April 1988; or
2.3.1.6 a person not falling within any class of business or category of investor requiring investigation according to the published recommendations of SIB or PIA at the date of this Deed; or
2.3.1.7 any person whose claim was not duly notified to and received by C.E.Heath Corporate Risks Ltd ("C.E.Heath") in writing by the Company on or before 30th May 1995 and any dispute as to whether notification was duly made and/or received by such date shall be determined solely by C.E.Heath."
Further exclusions are contained in clauses 2.3.2 to 2.3.4 but are not material to any issue in these proceedings. Clause 3 contained provisions as to the conduct of claims against MAL. By clause 4 MAL constituted Hambro to be its attorney in respect of all matters dealt with in the Pensions Deed.
"Phase 2 covers any pension transfer and opt out/non-joiner business transacted between 29 April 1988 and 30 June 1994 that does not fall within the priority categories defined by the SIB in previous regulatory guidance, and in respect of which an investor has not by the effective date of this phase 2 guidance already requested a review. Phase 2 also covers any investors who fall within the priority categories and who, having not previously responded to communications from the firm, now die, retire or decide to request a review."
In consequence the review of the priority categories set up by the SIB 1994 Review were renamed and thenceforward called 'phase 1' and 'phase 2' cases.
"7.... In July 1988 retirement annuity contracts were replaced by a new product called a 'personal pension'. Under a personal pension the ultimate sum available for pension provision was based on the value of the fund created by the contributions made. The growth rate assumptions which providers and advisers where permitted to make meant that the anticipated returns made personal pensions apparently far more attractive than other pension arrangements. In particular, they were apparently more attractive than occupational pension schemes where the ultimate pension provision depended on (and was limited by) final salary and length of service.
8. Personal pensions became very popular amongst both the self-employed and the employed. Amongst the employed three particular types of client could be identified for whom the consequences of an inadequate comparison between a personal pension and other pension provision might be serious:
(a) active members of an occupational pension scheme who withdrew from the scheme whilst continuing in the employment that gave rise to their scheme membership, taking out a personal pension contract as a vehicle for their future pension contributions ('opt-outs');(b) people who were eligible to join an occupational pension scheme but who decided not to do so, taking out a personal pension contract as a vehicle for their pension contributions ('non-joiners'); and(c) active members of an occupational pension scheme who took the cash equivalent of their occupational pension scheme benefits and used that transfer value to purchase benefits under a personal pension contract ('transfers').
In relation to each of these three categories there was a risk that an accurate comparison had not been made between the two forms of pension provision: although equally there would be many cases where a rigorous comparison was made and the purchase of a personal pension was financially justifiable. But the 'pensions misselling' situation was complex. On the one hand, overoptimistic advice might equally taint the purchase of personal pensions by self-employed people, or those who took from the government a rebate of their SERPS contributions for investment in a personal pension ('rebate-onlys'), or those who made freestanding additional voluntary contributions ('FSAVCs'), or those who took out executive pension plans ('EPPs'). On the other hand, not everyone in the three categories of employee I have identified would be affected in the same way by any advice given. The effect perhaps depended on individual circumstances. For example, employees who had frequently changed job (and so would never have built up any substantial entitlement in any one occupational pension scheme) would not suffer in the same way as someone who remained in the same job. Again, there might be no causal link between the taking out of a personal pension and the advice which preceded it – perhaps because the investor was an 'insistent client' (proceeding in spite of the advice given). In other cases the effect perhaps depended on more general circumstances. For example, if the transfer was occasioned because the occupational pension scheme was in any event being wound up or because the trustees had simply determined to make the change ('bulk transfers'), or because the transfer was out of a 'money purchase' occupational scheme."
(1) "This review of past business is expected to take firms at least two years to complete substantially and will call for a major administrative effort on their part..In determining the scale and focus of the review of past business, SIB has been guided by the principle that effort should be concentrated on those cases where investors are most likely to have suffered loss. Firms will be expected, as a priority, actively to review certain categories of business." [Summary of Policy para 2](2) One year from now, SIB will consider the experience and information gained from the early stages of the review work carried out by firms, and will assess with the other regulators whether further categories of business should be actively reviewed on an industry wide basis....In addition to the active review of priority categories of business any other investor who received relevant pensions advice between 1988 and 1994 may ask the investment firm to review his or her case on a similar timetable." [Summary of Policy para 3] The category of investor referred to in the second sentence are known as 'write-ins'.
(3) In paragraph 4 of the summary SIB referred to 'opt out cases'. It recognised that "identifying among the large number of personal pension policy holders those who are employed rather than self-employed will be a major administrative task for firms. SIB has come to the conclusion that the best way of eliciting this information will be for each firm to send a simple questionnaire to those investors (excluding the self-employed at that time) whose personal pension policies it arranged." The self-employed were excluded because as the only pension provision available to them were money purchase schemes the opportunities for misselling were negligible.
(4) Paragraphs 14 to 16 of the Statement of Policy SIB explained the problem with regard to opt outs and non-joiners. It set out the priority categories and target completion dates which firms should aim to meet. They were divided into three tranches dependent on age at the time of the transaction in question. In paragraphs 18 and 19 the Statement of Policy did the same in relation to transfers. In this case the priority categories were divided into two tranches.
(5) The Review Process was described in paragraphs 20 to 23. SIB explained that for analytical purposes it could be divided into a number of stages, namely "identification of the cases in question, fact gathering, compliance assessment, loss assessment and the provision of redress where due". It stated that
"A fundamental principle of the whole process is that redress will be due only where the investor...can reasonably be said to have suffered loss and the loss is caused by a material compliance fault...on the part of the firm on which he or she relied. A full assessment thus requires three questions to be answered:i) was there a material compliance fault?ii) is there any actual or prospective loss?iii) if so, is the loss the result of that fault?"
(1) identify from own records personal pension plans advised on and arranged between 1st July 1988 and 30th June 1994,(2) exclude from further consideration any investor who was not an opt-out or non-joiner because there was no occupational pension scheme available,
(3) prioritise the remainder in accordance with the categories set out in the SIB's Statement of Policy as summarised in paragraph 10(4) above,
(4) in accordance with the priorities proceed to gather information necessary for assessment against the criteria of compliance, fault and loss.
"No grounds have so far emerged from the work undertaken by the industry and the regulators to suggest that the priority categories established by SIB in 1994 should be changed. SIB and other regulators will keep this under review during 1996, as more information and statistics about the outcome of cases within the existing categories become available."
"According to guidance from both the Institute of Actuaries... and the Institute of Chartered Accountants....we are required not to restrict our provision to just the priority cases. Approximately 60% of the above provision relates to non-priority business."
In the event the provision was made in the accounts of Hambro, not MAL, and the provision made was £250,000 not the £550,000 reported by the actuarial department.
"if the company has net assets which are not thereby reduced, or to the extent that they are reduced, if the assistance is provided out of distributable profits."
"the directors have formed the opinion, as regards the initial situation immediately following the date on which the assistance is proposed to be given that there will be no ground on which it could then be found to be unable to pay its debts; and....that the company will be able to pay its debts as they fall due during the year immediately following that date."
S.156(3) makes it plain that in forming such opinions the directors must take account of contingent and prospective liabilities. The requisite statutory declaration was made by Mr Pirie and Mr Pritchard as directors of MAL on 1st March 1996. They did so in the light of pro forma balance sheets immediately before and after completion of the sale on 1st March 1996 but in each case after the declaration and payment of the dividend. Such accounts showed net assets of £261,000. But current assets less the amounts of debts due to creditors falling due within one year showed a deficiency of £6,647.
"I hold that upon its true construction the obligation imposed by the deed on [Hambro] in respect of Pension Liability was not confined to priority cases, ie those under active review at the date of the deed."
In paragraphs 31 to 39 he explained his reasons for that conclusion.
"The possibility of pensions misselling was a feature of many classes of business and many categories of investor. [MAL's] exposure to claims arose from its having undertaken such business. But the SIB had identified one particular type of investor (those who had the alternative of an occupational pension scheme) and three particular contexts ('opt-outs', 'non-joiners' and 'transfers') where there was a risk of potentially significant damage. The purpose of the review was to identify this 'eligible population'. Recital (C) to the deed appears to recognize this context. Within this eligible population there were some investors who were peculiarly at risk and on whom limited resources had to be concentrated: these were the subject of the active review. But it was well understood that liabilities generated by the active review of artificially defined classes could not properly be taken as the limit of exposure."
He then commented on the fact that the reserve was made by Hambro, not Mandrake, and its extent.
"It is clear that the draftsman understood the scope of the review and [Hambro]'s interest in seeing that it was properly completed. The deed imposed obligations on [MAL] in relation to the review (not simply the active review) in clauses 1.1, 1.2 and 1.5. Clause 4 granted a power of attorney in relation to all matters referred to in the deed (not simply the conduct of the active review and the settlement of claims arising therefrom). One would objectively expect the rights and powers of [Hambro] under the deed to bear some relationship to its liabilities under the deed. One would not expect [MAL] to promise [Hambro] to conduct the review in accordance with the future requirements of the SIB if the conduct of the review and its outcome was of no consequence to [Hambro]. One would not expect [Hambro] to have insisted upon a power of attorney in relation to the conduct of claims where the liability for the claim rested with [MAL] and was of no consequence to [Hambro]."
"38. Trying to discern the true meaning of the deed from these clues, and reminding myself that my task is to ascertain the reasonable meaning of the agreement that the parties have made, not to make a reasonable agreement for them, I have concluded that the deed is not confined in scope in the manner suggested to the priority classes in Phase 1 together with 'write-ins'. In my judgment it extends to all pension opt out/non-joiner and transfer of business transacted between 29 April 1988 and 30 June 1994 other than those who were self-employed, were not eligible to join an occupational pension scheme, were members of group personal pension schemes, were 'rebate only' or (though this was not the subject of detailed argument) were members of defined contribution schemes.
39. The matters that have most influenced me to this view are:
(a) the industry-wide knowledge of the risk of claims from non-priority classes of investor (emphasised in the ICAEW Technical Release and in the SIB Press Release);(b) the absence of any clear language in the deed allocating that risk to [MAL] (the structure of the deed being the assumption of a broad obligation by [Hambro] which is then qualified or made subject of exceptions);(c) the use of language which is no less consistent with the meaning for which [MAL] contends than it is with the meaning for which [Hambro] contends;(d) the financial context;(e) the imposition of obligations on [MAL] in relation to and the granting to [Hambro] of control over claims by investors to whom (on [Hambro]'s reading) it was not liable;(f) the provision of financial assistance by [MAL] to [MHL] with the active participation of [Hambro], being dependent on prospective liabilities either not existing or being covered by an indemnity.
These are the principal features: I am sure that the other matters which I have noted above have contributed to the overall understanding that I have gained from scanning the language of the document and the context in which the transaction occurred."
"There are two well established rules of construction, although one is perhaps more often relied on with success than the other. The first is that, in case of doubt, wording in a contract is to be construed against a party who seeks to rely on it to diminish or exclude his basic obligation or any common law duty which arises apart from contract. The second is that in case of doubt wording is to be construed against the party who proposed it for inclusion in the contract: it was up to him to make it clear."
He relied on the fact that the terms of clause 2.3.1.6 were first proposed by the solicitors for Hambro.
Lord Justice Hooper :
Lord Justice Lloyd :