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England and Wales High Court (Administrative Court) Decisions |
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You are here: BAILII >> Databases >> England and Wales High Court (Administrative Court) Decisions >> Imam, R (On the Application Of) v The London Borough of Croydon [2021] EWHC 739 (Admin) (26 March 2021) URL: http://www.bailii.org/ew/cases/EWHC/Admin/2021/739.html Cite as: [2021] EWHC 739 (Admin) |
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QUEEN'S BENCH DIVISION
ADMINISTRATIVE COURT
Strand, London, WC2A 2LL |
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B e f o r e :
(sitting as a Deputy Judge of the High Court)
____________________
THE QUEEN (on the application of RUBA IMAM) |
Claimant |
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- and - |
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THE LONDON BOROUGH OF CROYDON |
Defendant |
____________________
Kelvin Rutledge QC (instructed by Browne Jacobson LLP) for the Defendant
Hearing date: 6 October 2020
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Crown Copyright ©
Deputy Judge Mathew Gullick QC:
Introduction
Background
i) The Property had not been sufficiently adapted for a wheelchair user. The kitchen cupboards were too high for the Claimant to reach, the windows were too high for her to open and the bathroom had not been fully adapted.
ii) The lift that occupied much of the Claimant's bedroom and the living room on the ground floor (as well as the furniture in the living room) meant that the space available for her to manoeuvre around was insufficient. It was also not possible for the Claimant to move in and out of all three bedrooms in her wheelchair, or to turn her wheelchair in any of them, which was not desirable as she had young children.
iii) The Claimant required a level access property. However, in default of that she asked the Defendant to consider adaptations to the kitchen and the reconfiguration of the lift at the Property.
"In view of this, the Council will make another offer of accommodation.
Your client will be contacted once alternative, suitable accommodation has been identified…"
"… not possible to establish on [sic] how long it will be before a suitable offer is made to [the Claimant]. It is not a matter of just placing [the Claimant] into alternative accommodation, it is a matter of making sure that the right accommodation is provided for [the Claimant's] needs. Therefore all offers of accommodation will need to go via the [Occupational Therapist] in order for them to assess whether or not it is a suitable offer, whether this is social or private rented accommodation."
The Defendant went on to state that the Claimant's case was being considered by its Allocations team in relation to potential social housing and by its Housing Initiatives team in relation to possible accommodation in the private sector. The letter concluded as follows:
"I have today resent a change of TA (Temporary Accommodation) request over to our temporary accommodation team so that they can continue to see if they can assist [the Claimant] and her family in accommodating them in accommodation which will be more suited to her needs. Our Emergency Accommodation team's process is to deal with cases requiring TA which are then placed in 'a waiting list' in line with when the request was received. For those cases already in TA, they are placed on a separate list highlighting why there is a need for a change of TA, for example at risk of violence / need smaller/larger property, need adaptations etc. When a property becomes available, dependent in [sic] the size etc., their list is checked and where a suitable match is found, the property is allocated. Priority is given to those at risk of harm in their accommodation, those whose accommodation is impacting on their health and cases that require adapted accommodation. As this type of accommodation is incredibly scarce, it is difficult to give timeframes on how long an adapted accommodation will take to become available."
"We had understood from your letter of 22nd of September 2016 that you were seeking assistance from your Allocations team and the Housing Initiatives team and were in the process of searching for alternative accommodation for our client. Based on this assurance no further action was taken in respect of the proposed challenge.
We are disappointed that we have not heard further from you with confirmation of the efforts made, and are concerned that notwithstanding your assurances that efforts would be made to identify suitable accommodation, these have not been forthcoming."
The letter concluded with a request under the Data Protection Act that the Defendant's file on the Claimant's application for rehousing should be provided to the Claimant.
i) adaptation of the Property to make it suitable for the Claimant;
ii) the provision of other suitable accommodation;
iii) placing the Claimant in the highest priority Band 1 of the Defendant's housing allocation scheme (the Claimant having previously been placed in Band 3).
The Claimant's Solicitors noted that the Defendant had given assurances over the previous three years that the Claimant would be allocated suitable accommodation but they had not resulted in any offers and that the Defendant remained in breach of its duty to the Claimant. They also contended that the Defendant was in breach of sections 19 and 21 of the Equality Act, which respectively prohibit indirect discrimination and require reasonable adjustments to be made for disabled persons in certain circumstances.
"I was offered two properties but neither was suitable, and which I understand the Housing department accepted. The Housing department have also accepted that the accommodation which I currently occupy is unsuitable for me."
i) Mr Beasley states that there is a national housing crisis which is particularly acute in the South East of England. Although the Defendant has taken steps to increase the availability of social housing (e.g. by ensuring that it has the right to nominate a very high proportion of the tenants of local housing association properties, by purchasing properties on the open market from developers and through membership of the Homefinder UK housing mobility scheme), demand for social housing in Croydon far outstrips supply.
ii) The Defendant has two schemes which set out how priorities are determined and how housing is allocated in the Borough under both Part 6 and Part 7 of the 1996 Act. I shall refer to those schemes in more detail later in this judgment. Mr Beasley explains in his evidence that the premise behind the operation of these schemes is that each property which becomes available is allocated to the applicant in most urgent need of re-housing to accommodation of that type, and that when a property becomes available it should be allocated to the applicant in highest priority need. The Defendant keeps its pool of properties under constant review and will move them between Part 6 and Part 7, as required. The Claimant has been considered for all available properties, whether under Part 6 or Part 7.
iii) Three-bedroom properties with the level of adaptation required in the Claimant's case make up a very small proportion (significantly less than 10 per cent) of the social housing stock in the Borough of Croydon. There are not enough wheelchair-adapted three-bedroom properties to meet the needs of all those who require them. Even within those properties that are wheelchair-adapted, only a small number may be suitable to meet the Claimant's needs, e.g. because some properties will have stairlifts rather than the through-floor lift that is required in the Claimant's case.
iv) The Defendant's decision to offer the Property to the Claimant in September 2014 as temporary accommodation under Part 7 of the 1996 Act was an exercise of the discretion vested in the Defendant's Director of Housing by the Defendant's policy on Part 7 accommodation; the Claimant was thereby prioritised over other homeless households who had been living in emergency temporary accommodation longer than she had. The Defendant believed, when the Property was offered to the Claimant, that it was suitable for her. The Claimant had previously, in June 2014 and July 2014, been nominated for two other properties in the exercise of that discretion but they had both been found not to be suitable for her.
v) Since the Defendant determined, in June 2015, that the Property was not suitable for the Claimant it has considered the Claimant for both temporary accommodation (in accordance with its Part 7 scheme) and permanent accommodation (in accordance with its Part 6 scheme). The full range of properties available to the Defendant, including those which it owns and those owned by housing associations, private landlords or which are let by the Defendant on a short-term basis have been considered. The Claimant was considered for all available properties across all pools of potential accommodation; no property was excluded from consideration.
vi) The Defendant's Part 6 scheme gives reasonable preference to those applicants with high levels of housing need; such applicants will be placed into one of three priority bands, which together form the Defendant's housing register. This covers the overwhelming majority of housing applicants. Band 1 covers those assessed as having the highest priority. Priority within each band is determined by the date of application. It is not possible for all disabled applicants to be put into the highest priority band of the Defendant's Part 6 scheme. Each individual's circumstances need to be carefully considered, including the representations received and the relevant medical and occupational health advice. That the Claimant's current accommodation is unsuitable does not mean, in Mr Beasley's view, that the Claimant should be moved from Band 3 (which is the band she was placed in when originally assessed) into Band 1. Mr Beasley's opinion is that the Claimant's situation does not justify a move to priority Band 1; he notes, amongst other things, that the Claimant has three hours of assistance from a carer each day.
vii) At 30 June 2020, there were 5,789 applicants for housing who were in one of the Defendant's three priority bands. Of those, 477 were in Band 1; 2,415 were in Band 2; and 2,897 were in Band 3.
viii) Between 5 June 2015, when the Defendant determined that the Property was not suitable, and 26 March 2020, the Defendant directly awarded 166 wheelchair-adapted three-bedroom properties to applicants on the housing register. The Claimant has been considered for each and every adapted or adaptable three-bedroom property that has become available, but on each occasion such property was allocated to an applicant in a higher priority band, or one within the Claimant's band who had been waiting longer.
ix) The Defendant operates a choice-based lettings scheme, Croydon Choice, which permits applicants to view adverts for available properties and to submit bids for those they wish to apply for. Although the Claimant has not submitted any direct bids for properties under that system (something which the Claimant in her evidence in reply said was because she had not been sent information about bidding), automatic bids have been submitted on her behalf for wheelchair-adapted properties. The Claimant has been shortlisted for one property but was 47th out of 68 bidders. The chances of her securing that property were accordingly small, as the 46 bidders with higher priority would have had to decline it.
x) At 29 July 2020, there were 29 applicants in need of re-housing to a wheelchair-adapted three-bedroom property. Five of these were in priority Band 1, and nine were in Band 2. Of those in Band 3, the earliest date of application was 31 March 2004, i.e. that applicant had been waiting for 11 years longer than the Claimant. In an annex to his statement, Mr Beasley describes in some detail the individual circumstances of four such applicants, two of whom are in priority Band 1 but have been waiting for a property for more than 15 years.
xi) Mr Beasley's view is that the only way of solving the problem in the Claimant's case is for the Defendant to commit significantly more resources to delivering an increased supply of housing, something which he describes as "ultimately a political question", or for the Claimant to be prioritised over other applicants who have previously been determined as having a higher priority need or who have been given the same priority but have been waiting longer.
The Claimant's Grounds
i) Ground 1: What relief should be granted to the Claimant in respect of the Defendant's admitted breach of its statutory duty.
ii) Ground 2: Whether the Defendant is in breach of the duty to make reasonable adjustments for the Claimant as a disabled person, contrary to the relevant provisions of Equality Act.
iii) Ground 3: Whether the Defendant has unlawfully failed to consider the Claimant for Band 1 priority under his housing policy and/or a direct offer on a discretionary basis.
Relevant Statutory Provisions
Housing Act 1985
"Provision of housing accommodation
(1) A local housing authority may provide housing accommodation—
(a) by erecting houses, or converting buildings into houses, on land acquired by them for the purposes of this Part, or
(b) by acquiring houses.
(2) The authority may alter, enlarge, repair or improve a house so erected, converted or acquired.
(3) These powers may equally be exercised in relation to land acquired for the purpose—
(a) of disposing of houses provided, or to be provided, on the land, or
(b) of disposing of the land to a person who intends to provide housing accommodation on it."
"Acquisition of land for housing purposes
(1) A local housing authority may for the purposes of this Part—
(a) acquire land as a site for the erection of houses,
(b) acquire houses, or buildings which may be made suitable as houses, together with any land occupied with the houses or buildings,
(c) acquire land proposed to be used for any purpose authorised by sections 11, 12 and 15(1) (facilities provided in connection with housing accommodation), and
(d) acquire land in order to carry out on it works for the purpose of, or connected with, the alteration, enlarging, repair or improvement of an adjoining house."
"Power to dispose of land held for purposes of this Part
(1) Without prejudice to the provisions of Part V (the right to buy), a local authority have power by this section, and not otherwise, to dispose of land held by them for the purposes of this Part.
(2) A disposal under this section may be effected in any manner but, subject to subsection (3), shall not be made without the consent of the Secretary of State.
(3) No consent is required for the letting of land under a secure tenancy or an introductory tenancy or under what would be a secure tenancy but for any of paragraphs 2 to 12 of Schedule 1 (tenancies, other than long leases and introductory tenancies, which are not secure).
(4) For the purposes of this section the grant of an option to purchase the freehold of, or any other interest in, land is a disposal and a consent given to such a disposal extends to a disposal made in pursuance of the option."
Housing Act 1996
"Allocation of housing accommodation
(1) A local housing authority shall comply with the provisions of this Part in allocating housing accommodation.
(2) For the purposes of his Part a local housing authority allocate housing accommodation when they –
(a) select a person to be a secure or introductory tenant of housing accommodation held by them,
(b) nominate a person to be a secure or introductory tenant of housing accommodation held by another person, or
(c) nominate a person to be an assured tenant of housing accommodation held by a private registered provider of social housing or a registered social landlord."
"Allocation in accordance with allocation scheme: England
(1) Every local housing authority in England must have a scheme (their "allocation scheme") for determining priorities, and as to the procedure to be followed, in allocating housing accommodation. For this purpose "procedure" includes all aspects of the allocation process, including the persons or descriptions of persons by whom decisions are taken.
…
(3) As regards priorities, the scheme shall, subject to subsection (4), be framed so as to secure that reasonable preference is given to—
(a) people who are homeless (within the meaning of Part 7);
(b) people who are owed a duty by any local housing authority under section 190(2), 193(2) or 195(2) (or under section 65(2) or 68(2) of the Housing Act 1985) or who are occupying accommodation secured by any such authority under section 192(3);
(c) people occupying insanitary or overcrowded housing or otherwise living in unsatisfactory housing conditions;
(d) people who need to move on medical or welfare grounds (including any grounds relating to a disability); and
(e) people who need to move to a particular locality in the district of the authority, where failure to meet that need would cause hardship (to themselves or to others)."
"Homelessness and threatened homelessness
(1) A person is homeless if he has no accommodation available for his occupation, in the United Kingdom or elsewhere, which he—
(a) is entitled to occupy by virtue of an interest in it or by virtue of an order of a court,
(b) has an express or implied licence to occupy, or
(c) occupies as a residence by virtue of any enactment or rule of law giving him the right to remain in occupation or restricting the right of another person to recover possession.
…
(3) A person shall not be treated as having accommodation unless it is accommodation which it would be reasonable for him to continue to occupy."
"Duty to persons with priority need who are not homeless intentionally
(1) This section applies where the local housing authority are satisfied that an applicant is homeless, eligible for assistance and has a priority need, and are not satisfied that he became homeless intentionally.
(2) Unless the authority refer the application to another local housing authority (see section 198) they shall secure that accommodation is available for occupation by the applicant.
(3) The authority are subject to the duty under this section until it ceases by virtue of any of the following provisions of this section.
…
(5) The local housing authority shall cease to be subject to the duty under this section if—
(a) the applicant, having been informed by the authority of the possible consequence of refusal or acceptance and of the right to request a review of the suitability of the accommodation, refuses an offer of accommodation which the authority are satisfied is suitable for the applicant,
(b) that offer of accommodation is not an offer of accommodation under Part 6 or a private rented sector offer, and
(c) the authority notify the applicant that they regard themselves as ceasing to be subject to the duty under this section.
(6) The local housing authority shall cease to be subject to the duty under this section if the applicant—
(a) ceases to be eligible for assistance,
(b) becomes homeless intentionally from the accommodation made available for his occupation,
(c) accepts an offer of accommodation under Part 6 (allocation of housing), or
(cc) accepts an offer of an assured tenancy (other than an assured shorthold tenancy) from a private landlord,
(d) otherwise voluntarily ceases to occupy as his only or principal home the accommodation made available for his occupation.
(7) The local housing authority shall also cease to be subject to the duty under this section if the applicant, having been informed of the possible consequence of refusal or acceptance and of his right to request a review of the suitability of the accommodation, refuses a final offer of accommodation under Part 6."
"Right to request review of decision
(1) An applicant has the right to request a review of—
…
(b) any decision of a local housing authority as to what duty (if any) is owed to him under sections 189B to 193C and 195 (duties to persons found to be homeless or threatened with homelessness),
…
(f) any decision of a local housing authority as to the suitability of accommodation offered to him in discharge of their duty under any of the provisions mentioned in paragraph (b) or (e) or as to the suitability of accommodation offered to him as mentioned in section 193(7),
…"
"Discharge of functions by local housing authorities.
(1) A local housing authority may discharge their housing functions under this Part only in the following ways—
(a) by securing that suitable accommodation provided by them is available,
(b) by securing that he obtains suitable accommodation from some other person, or
(c) by giving him such advice and assistance as will secure that suitable accommodation is available from some other person."
When considering whether Part 7 accommodation is "suitable", as required by section 206(1), a local authority is required to assess the reasonable needs and requirements of the applicant and their household: see R (on the application v Sacupima) v Newham London Borough Council [2001] 1 WLR 563.
Equality Act 2010
"Duty to make adjustments
(1) Where this Act imposes a duty to make reasonable adjustments on a person, this section, sections 21 and 22 and the applicable Schedule apply; and for those purposes, a person on whom the duty is imposed is referred to as A.
(2) The duty comprises the following three requirements.
(3) The first requirement is a requirement, where a provision, criterion or practice of A's puts a disabled person at a substantial disadvantage in relation to a relevant matter in comparison with persons who are not disabled, to take such steps as it is reasonable to have to take to avoid the disadvantage…"
"Failure to comply with duty
(1) A failure to comply with the first, second or third requirement is a failure to comply with a duty to make reasonable adjustments.
(2) A discriminates against a disabled person if A fails to comply with that duty in relation to that person."
"Provision of services, etc.
…
(6) A person must not, in the exercise of a public function that is not the provision of a service to the public or a section of the public, do anything that constitutes discrimination, harassment or victimisation."
(7) A duty to make reasonable adjustments applies to—
…
(b) a person who exercises a public function that is not the provision of a service to the public or a section of the public.
…"
"2. The duty
(1) A must comply with the first, second and third requirements.
(2) For the purposes of this paragraph, the reference in section 20(3), (4) or (5) to a disabled person is to disabled persons generally.
…
(4) In relation to each requirement, the relevant matter is the provision of the service, or the exercise of the function, by A.
(5) Being placed at a substantial disadvantage in relation to the exercise of a function means –
(a) if a benefit is or may be conferred in the exercise of the function, being placed at a substantial disadvantage in relation to the conferment of the benefit…
…
(8) If A exercises a public function, nothing in this paragraph requires A to take a step which A has no power to take."
"Burden of proof
(1) This section applies to any proceedings relating to a contravention of this Act.
(2) If there are facts from which the court could decide, in the absence of any other explanation, that a person (A) contravened the provision concerned, the court must hold that the contravention occurred.
(3) But subsection (2) does not apply if A shows that A did not contravene the provision."
"Public sector equality duty
(1) A public authority must, in the exercise of its functions, have due regard to the need to—
(a) eliminate discrimination, harassment, victimisation and any other conduct that is prohibited by or under this Act;
(b) advance equality of opportunity between persons who share a relevant protected characteristic and persons who do not share it;
(c) foster good relations between persons who share a relevant protected characteristic and persons who do not share it.
…
(3) Having due regard to the need to advance equality of opportunity between persons who share a relevant protected characteristic and persons who do not share it involves having due regard, in particular, to the need to—
(a) remove or minimise disadvantages suffered by persons who share a relevant protected characteristic that are connected to that characteristic;
(b) take steps to meet the needs of persons who share a relevant protected characteristic that are different from the needs of persons who do not share it;
…
(4) The steps involved in meeting the needs of disabled persons that are different from the needs of persons who are not disabled include, in particular, steps to take account of disabled persons' disabilities.
…
(6) Compliance with the duties in this section may involve treating some persons more favourably than others; but that is not to be taken as permitting conduct that would otherwise be prohibited by or under this Act.
(7) The relevant protected characteristics are –
…
disability;
…"
Localism Act 2011
"Local authority's general power of competence
(1) A local authority has power to do anything that individuals generally may do."
"Boundaries of the general power
(1) If exercise of a pre-commencement power of a local authority is subject to restrictions, those restrictions apply also to exercise of the general power so far as it is overlapped by the pre-commencement power.
(2) The general power does not enable a local authority to do –
(a) anything which the authority is unable to do by virtue of a pre-commencement limitation…"
Senior Courts Act 1981
"The High Court—
(a) must refuse to grant relief on an application for judicial review…
if it appears to the court to be highly likely that the outcome for the applicant would not have been substantially different if the conduct complained of had not occurred."
The Defendant's Policies
The Part 6 Scheme
"Other urgent applications – band 1
184. We will place other applications that we need to move urgently, that allow us to make the best use of our housing stock, or that need to move as a result of exceptional circumstances as approved by the director of housing needs and strategy or a nominated deputy in band 1, as follows:
…
192. Other housing applications may be awarded additional priority in exceptional circumstances approved by the director of housing needs and strategy or a nominated deputy."
"285. The director of housing needs or a nominated deputy also has the authority in exceptional circumstances to place your application in a higher band."
"307. The council will as far as possible let the majority of property through the Choice Based Lettings scheme. However, the council can offer a home directly to some applicants without advertising the home through the scheme if circumstances justify it. Reasons for this can be: to meet the need of a high priority applicant; or to meet a legal obligation; to facilitate an under occupation move, or for effective management of the council's housing stock; in relation to public protection cases; as part of overcrowding reduction initiatives; or for split households."
"Direct offers
353. Direct offers are made to one specific applicant on the housing register where the applicant requires a particular type of accommodation, or needs to move very urgently, or where the council has specific statutory responsibilities. For example, we would not use open viewing for adapted accommodation or housing for older people, nor for applicants needing to move urgently due to exceptional circumstances, nor for people needing to move as a result of violence, severe harassment, domestic violence or those acting as a witness and being subject to severe intimidation.
Direct offers to applicants accepted due to exceptional circumstances at the director's discretion
354. Offers made to applicants accepted as a result of exceptional circumstances at the director of Housing Needs discretion will be made by direct offer.
…
Direct offers of housing adapted for disabled people
356. Vacancies which are adapted or which are suitable for adaptation for applicants with a substantial disability may be offered directly to the most appropriate applicant. Where the housing has significant adaptations or is wheelchair accessible, this will be on suitability alone and outside any strict date order. For homes which are not adapted, or have limited adaptations, there may be several applicants who could 'fit' the vacancy, and we will allocate in band and then date order."
The Part 7 Policy
"1.6 The objectives of this policy are to ensure that when discharging its statutory duties and exercising its powers, the council:
1.6.1 allocates temporary accommodation in a way that is fair to homeless households it is required to assist; and
1.6.2 fulfils its statutory duties and obligations contained within homelessness legislation, statutory guidance and case law; and
1.6.3 has regard to its duty to safeguard and promote the welfare of any children in the household (Children Act 2004, s11); and
1.6.4 has regard to the Public Sector Equality Duty (Equality Act 2010, s149."
"4.1 Due to the high level of homelessness demand within Croydon, homeless households are usually accommodated through a two-stage process. They are:
4.1.1 Placed in nightly let emergency accommodation; then
4.1.2 Moved onto longer term [temporary accommodation] supplied through a variety of providers under differing arrangements; or
4.1.3 Offered a private rented sector offer (PRSO) to end the council's main housing duty."
"4.3 Where there is more than one household requiring move on from nightly let accommodation at any one time, 2nd stage accommodation will normally be offered to the homeless household with the earliest booking date for emergency nightly let accommodation. Exceptions will be at the discretion of the Director of Housing Need. When exercising that discretion, the Director may take account of the demand for and the supply of accommodation and the general housing circumstances within the London Borough of Croydon. The following are examples of circumstances where the Director may exercise their discretion. This is not an exhaustive list:
4.3.1. Households where their current housing is impacting on their health and/or safety.
…
4.3.5. Some temporary accommodation is specialist, for example for those with physical disabilities or mental health needs. The units will only be offered to those who meet the criteria for this type of accommodation…"
Discussion
Ground 1
The Public Sector Equality Duty
The Correctness of the Defendant's Approach
i) Has the Defendant wrongly approached its continuing breach of duty under Part 7 of the 1996 Act on the basis that it can only be remedied once the Claimant is allocated accommodation under Part 6?
ii) Has the Defendant in any event misdirected itself as to the scope of its powers to provide suitable accommodation to the Claimant, in fulfilment of its Part 7 duty?
"… considered the Claimant for both temporary accommodation (in accordance with the Part 7 scheme) and permanent accommodation (in accordance with the Part 6 Scheme). In this way, we were able to consider the full range of properties available to us including Council-owned housing, housing association properties, private rented accommodation and accommodation that was let by the Defendant on a nightly or other short-term basis…"
Mr Beasley also stated that:
"… We weren't applying the Part 6 Scheme to the exclusion of the Part 7 Scheme. We were actively considering the Claimant for properties under both schemes – thus ensuring that she was considered for all available properties across all potential pools of accommodation available to us and that no property was excluded from consideration."
"… I am satisfied that only in exceptional circumstances, if at all, may a local authority lawfully earmark a property for a particular Applicant on its waiting list before that property is allocated. It must apply its policy, and exercise any residual discretion, when it allocates the accommodation in question, not before. There is otherwise a risk that when the accommodation is allocated, there will be someone who has priority according to the allocation scheme over the person for whom the property has been earmarked…"
Stanley Burnton J went on to state, in the same paragraph of his judgment, that whether under Part 6 of the 1996 Act or Part 7 of the 1996 Act, an applicant "has no right to be allocated any particular accommodation". To the extent that earlier authorities such as R (on the application of Batantu) v London Borough of Islington (2001) 33 HLR 76 (at [41]) suggest that it is open to a local authority, at least ordinarily, to resolve the situation of an individual applicant by purchasing property specifically to lease to them, I respectfully prefer the approach of Stanley Burnton J in Begum. Further, as Mr Rutledge pointed out, those authorities were decided in relation to the former duty under section 21 of the National Assistance Act 1948, not under the 1996 Act, and are distinguishable on that basis in any event.
Should a mandatory order be made?
"…. Part 7 of the Act is consistent only with the assumption that the housing duties under sections 188, 190, 200 and 193 cannot be deferred. Newham, like most if not all Inner London Boroughs, has appalling difficulties in finding accommodation for the homeless, particularly if there are problems such as a large family. It contends that it is doing its best and Parliament cannot have intended that it should be required to provide accommodation when it has none available. Accordingly, submits [Counsel for Newham], the duty must be construed as being one to make suitable accommodation available within a reasonable time and what is reasonable will depend on the circumstances of each case and in particular upon whether the council has the necessary accommodation available.
While I have considerable sympathy with the Council, I do not think that the qualifications which [Counsel for Newham] submits are necessary can be read in to the words of the statute. Parliament has not qualified the duty in any way: it could have done. However, the situation for the council is not quite as desperate as might be thought. While the duty exists, no court will enforce it unreasonably. [Counsel for the Claimant] accepts that it would be unreasonable for an applicant to seek mandamus within a few days of the duty arising if it were clear that the Council was doing all that it could, nor, in its discretion, would a court make such an order. Indeed, permission would probably be refused…
However, the court must bear in mind that Parliament has not qualified the duty and must not be too ready to accept that the Council is taking all appropriate steps…"
"… where it is shown that a local housing authority has been doing all that it could, the court would not make an order to force it to do the impossible. Its duty was to secure the availability of suitable accommodation within a reasonable period of time, the reasonableness of that period depending on the circumstances of each case and on what accommodation was available…"
"61. In the judgment of Ward LJ, it is unnecessary to deal with any further question as to the time within which the duty under s 193(2) may be performed. I am, however, concerned that another answer to the first issue may be that the local authority has an interval of time for finding accommodation that satisfies its duty under s 193(2). I therefore consider that it is necessary to address the further question, to which I now turn.
62. The core duty in s 193(2) is not qualified by any expression defining the time within which the duty is to be performed. Moreover, the duty is not qualified by some such word as "forthwith". Equally, it is not watered down by some such words as "as soon as possible". Nor is the duty expressed in terms of best endeavours or taking reasonable steps (c.f. s 195(2) set out in [10] above).
63. We were referred to Codona v Mid-Bedfordshire DC [2005] HLR 1. In that case, this court held, applying the earlier decision of the judge in R v Newham LBC ex parte Begum (1999) 32 HLR 808, that the court would not make an order to force a local authority to do the impossible (see [38] per Auld LJ, with whom Thomas LJ and Holman J agreed). This court added that the duty of the authority:
"was to secure the availability of suitable accommodation within a reasonable period of time, the reasonableness of that period depending on the circumstances of each case and the accommodation available".
64. This would mean that the local authority only had to provide accommodation under s 193(2) within a reasonable time. However, the point did not arise for decision and is therefore not binding on this court. Moreover, this court was stating propositions suggested by the decided authorities and did not expressly state that they were going no further than Collins J had done in ex parte Begum, the only authority cited on the point now under scrutiny. In all the circumstances, I consider that the passage I have cited neither prevents nor should persuade this court from coming to a different conclusion.
65. In my judgment, the key point is that section 193(2) is expressed in terms of producing a result, namely securing accommodation to be made available. Because the duty is expressed in terms of securing a result, and the context is homelessness, which of its nature requires some urgent action, I do not consider that there can properly be an implication into the statute that it is sufficient to comply with the duty imposed by s 193(2) within a reasonable time. However, I would not (at least without further argument) rule out the possibility that the court may decline to make a mandatory order against a local authority to perform its duty to secure accommodation for an applicant in a case where the local authority is placed in what is in effect an impossible situation (see ex parte Begum, above).
66. In conclusion, subject to the last point, it would not in my judgment be open to the local authority in a case such as the present cases to assert that it was entitled to rely on having an interval of time for the performance of its duty."
"55. It is to be noted that the passage with which Auld LJ agreed actually stated that the section 193(2) duty is not qualified "in any way". Collins J's conclusion in the ex parte Begum case was actually that the statutory duty was not to provide suitable accommodation within a reasonable period of time: it was to provide suitable accommodation full stop. Collins J accepted, however, that accommodation may be "suitable" for a short period of time even if it is not suitable on an indefinite basis and that relief would not be granted where it was unreasonable to do so.
56. Given that paragraph 38 of the judgment of Auld LJ appeared in a section of his judgement which was concerned with the meaning of "suitability", and given his apparent approval of Collins J's approach, it may be that he was not intending to recast the section 193(2) duty and was merely purporting to reiterate what Collins J had said about relief. It may also be that the Court of Appeal considered that in practical terms it did not matter whether considerations of the reasonableness of the local housing authority's position went to the issue of breach or to relief."
"92. Second, I respectfully prefer the approach of Collins J in ex parte Begum and of the Court of Appeal in the Birmingham City Council case at least insofar as they held or implied that, once it is accepted or established that the accommodation currently occupied by the applicant is not suitable, the housing authority which owes the applicant a section 193(2) duty will be in breach of that duty. As Arden LJ (as she then was) pointed out, the statutory duty is not to make suitable accommodation available "within a reasonable time" although the considerations which go to the question whether the housing authority has acted within a reasonable time may be relevant to relief. I appreciate that this may be contrary to what Auld LJ said at paragraph 38 of his judgment in Codona but, as I have pointed out, he made his remarks in the context of a discussion of the concept of "suitability", which was the issue in that case, rather than the issue being as to the reasonableness of a delay in facilitating a move out of unsuitable accommodation. And, given that he agreed with what Collins J had said about the concept of suitability in ex parte Begum, it is not absolutely clear whether he was describing the circumstances in which breach of statutory duty will be established or the approach which would be taken to the question of relief once it has been.
93. Similarly, I appreciate that Lord Hope expressly endorsed Auld LJ's "description of the duty" and Lord Scott agreed with Lord Hope. But they also agreed with Baroness Hale's opinion. In my judgement it was implicit in Baroness Hale's approach that reasonable delay in finding alternative accommodation would only be permissible if the accommodation was regarded as suitable for the time being, and that the housing authority would otherwise be in breach of its duty under section 193(2). Had the House of Lords considered that the duty is merely to make suitable accommodation available within a reasonable time, Baroness Hale would surely have said so. Instead, as I have pointed out, the analysis in relation to the issue of principle was based on the question whether or not the existing accommodation could be regarded as "suitable", so that the authority was in fact discharging its statutory duty, and the premise for the discussion was that, if it could not be so regarded, the housing authority would be in breach.
94. It is, of course, theoretically possible for existing accommodation to be suitable on a short or medium term basis and for the duty to be to make suitable accommodation available within a reasonable time of the expiry of that period (i.e. within a reasonable time of the point at which the accommodation ceased to be suitable). But, again, that would be a surprising position given that a housing authority could be expected to look ahead and to avoid a hiatus between the existing accommodation ceasing to be suitable and the securing of alternative accommodation. Again, if that is what the House of Lords had in mind, one would have expected it to be clearly articulated. I therefore do not consider that this is the position in law."
"… the court will not make an order to force a local authority to do the impossible. On the other hand it may well feel that it is proper for it to step in where the time that is allowed to elapse becomes intolerable…"
Lord Scott expressly agreed with this part of Lord Hope's speech (see at [5]); however, none of the other members of the Appellate Committee expressed their agreement with Lord Hope.
"50. It is right to face up to the practical implications of this conclusion. First, there is the approach to be adopted by a court, when considering the question whether a local housing authority have left an applicant who occupies "accommodation which it would [not] be reasonable for him to continue to occupy" in that accommodation for too long a period. The question is of course primarily one for the authority, and a court should normally be slow to accept that the authority have left an applicant in his unsatisfactory accommodation too long. In a place such as Birmingham, there are many families in unsatisfactory accommodation, severe constraints on budgets and personnel, and a very limited number of satisfactory properties for large families and those with disabilities. It would be wrong to ignore those pressures when deciding whether, in a particular case, an authority had left an applicant in her present accommodation for an unacceptably long period.
51. Nonetheless, there will be cases where the court ought to step in and require an authority to offer alternative accommodation, or at least to declare that they are in breach of their duty so long as they fail to do so. While one must take into account the practical realities of the situation in which authorities find themselves, one cannot overlook the fact that Parliament has imposed on them clear duties to the homeless, including those occupying unsuitable accommodation. In some cases, the situation of a particular applicant in her present accommodation may be so bad, or her occupation may have continued for so long, that the court will conclude that enough is enough."
"Relief
118. [Counsel for Newham] submitted that I should refuse a mandatory order on the grounds of delay. His argument, based on R v Secretary of State for Trade and Industry ex parte Greenpeace Ltd [1998] Env LR 415, 424 was that this is a case of a challenge to the defendant's decision of 27 February 2018 which is the basis of the complaint. Proceedings have therefore been issued long out of time and an extension of time should be refused. I reject this argument:
i) The Claim is not a challenge to Mr Ohene's decision of 27 February 2018. On the contrary, the claimant relies on that decision which was in his favour. Nor is it a challenge which is dressed up as a challenge to the consequences of that decision. Rather, it is a complaint about a continuing breach of statutory duty notwithstanding that decision.
ii) Even if I had accepted [Counsel for Newham's] case that any breach must have occurred after 27 February 2018 and at the point at which suitable accommodation in the form of the current accommodation became unsuitable through the passage of time, in my judgement the complaint would remain one of an ongoing breach of statutory duty which continues, as far as I am aware, to this day.
iii) Moreover, if it were necessary to grant an extension of time I would have done so. As [Counsel for the Claimant] explained, in the light of the case law a claimant in this type of case risks a refusal of relief on the grounds of prematurity if proceedings are issued too early. Although the claimant's solicitors threatened judicial review in the course of 2019 they were also told that the defendant would comply with its obligations. It was only when it was abundantly clear that no serious attempt to do so was being made that proceedings were issued. No prejudice has been occasioned to the defendant by reason of any delay: on the contrary, it has benefited from its failure to provide the claimant with suitable accommodation earlier.
iv) In my view it would therefore not be appropriate to refuse relief on the grounds of delay.
119. In the course of the hearing I drew the attention of the parties to the decision of Scott Baker J (as he then was) in R (Nazir) v Newham LBC [2001] EWHC Admin 589 as potentially being of assistance in deciding whether to take the relatively unusual step of making a mandatory order in this type of case. Without suggesting that he was proposing an exhaustive account of the relevant factors in relation to the court's discretion Scott Baker J considered, first, the nature of the temporary accommodation being occupied by the family; second, the length of time for which the housing authority had been in breach of its statutory duty; third, the efforts which had been made by the authority to find suitable accommodation; fourth the likelihood of accommodation becoming available in the near future (an order might not be made if there was an undertaking to provide accommodation in the near future) and, fifth, any of the other particular factors in relation to the case.
120. I have considered these matters at paragraphs 95-117 above. In summary, I regard the deficiencies in the current accommodation as serious in terms of their nature and effect as, apparently, did the defendant at least in February 2018. Secondly, for the reasons given above I consider that the defendant has been in breach of statutory duty for a considerable time, particularly having regard to the needs of A and her family. I have found the evidence as to the defendant's efforts to find suitable accommodation unsatisfactory to the point at which it does not appear to be taking the claimant's case seriously. Nor am I satisfied on the evidence that it is unreasonable to expect greater efforts or that it is impossible or unreasonably difficult to find suitable alternative accommodation for the claimant. Nor has any suggestion been made that the defendant will redouble its efforts and/or that suitable accommodation will be made available to the claimant in the near future.
121. In the light of these considerations and the evidence as a whole, I am not satisfied that I should merely make a declaration that the defendant is in breach of statutory duty. The short-lived efforts that were made in May 2019 when judicial review was threatened and in December 2019 after proceedings were issued suggest to me that a mere declaration will not lead to a sustained and thoughtful effort to assist the claimant and his family. I will therefore make a mandatory order which gives the defendant 12 weeks to secure that suitable accommodation is available to the claimant in accordance with section 193(2) of the Housing Act 1996."
i) I accept Mr Rutledge QC's submission that there is a spectrum of seriousness in terms of the range of possible breaches of the duty under section 193(2). As the Defendant points out, the Property has a number of positive features. There is no issue raised about its location or any issue regarding overcrowding. The Claimant can access the Property through the ramp at the front door; she declined to have a kitchen cupboard removed, which might have improved access to the garden. The Property also benefits from the through-floor lift which the Claimant needs in the event of being accommodated in a property that has more than one level. Although I would not adopt Mr Rutledge's description of the Property as being "nine-tenths suitable" for the Claimant, I do accept that on the evidence before me, the Claimant has not established that the conditions in which she is presently living are having an extremely serious effect on her, or that the situation is "intolerable" (per Lord Hope in Ali) or that "enough is enough" (per Lady Hale in Ali), which were the conclusions reached by Linden J in M v Newham at [97]. Mr Rutledge points out that not only is there no evidence on this issue from the Claimant but also that there is no evidence before me about the effect on the Claimant of the unsuitable conditions in which she is living, beyond the terms of the letter from the Claimant's Solicitors of 23 April 2015 which I have set out at paragraph 8, above. No such evidence was filed with the Claim Form; the Claimant's own subsequent witness statement is silent on the issue. There is simply no evidence about the present effects on the Claimant's day-to-day life of the unsuitable features of the Property. As Mr Rutledge correctly submitted, the court does not know what the current impact is of the problem regarding the location of the bathroom in the Property, or whether the Claimant has found any practical ways to manage such difficulties as she encounters. I do not accept Ms Steinhardt's submission that it was unnecessary for the Claimant to give any evidence about the effects of the unsuitable features of the Property because the breach of statutory duty is admitted by the Defendant and there is no factual dispute between the parties which the Claimant's evidence needed to address. In my judgment, the particular difficulties faced by a person in the Claimant's position are a highly relevant consideration when it comes to the issue of relief. Here, the only witness statement provided by the Claimant makes no mention at all of the difficulties which she is presently encountering as a result of the unsuitable features of the Property. Whilst the Property has been and remains unsuitable for the reason accepted by the Defendant, the Claimant has not, as I have said, established by evidence that her present situation is at the level discussed in the speeches of the members of the Appellate Committee of the House of Lords in Ali.
ii) The Defendant has not refused to comply with its statutory duty. It accepts that it is subject to the statutory duty and that it is in breach of it. The Defendant has been willing to consider ways in which the identified deficiency with the Property can be remedied, including by considering the possibility of further adapting the Property to meet the Claimant's needs – albeit Mr Beasley's evidence is that it is unlikely to be practicable to carry out the level of adaptations requested by the Claimant. The Defendant has also been searching for suitable properties for the Claimant, and during 2020 has shown the Claimant two properties. I accept Mr Beasley's evidence that the Defendant is doing what it reasonably can, consistent with the proper application of its policies and the limited resources available to it, to fulfil its statutory duty to the Claimant in the circumstances of this case. The Claimant has, according to Mr Beasley, been "considered for all available properties across all potential pools of accommodation available to [the Defendant] and… no property was excluded from consideration". Ms Steinhardt criticised this as a bare assertion, but I see no reason to reject Mr Beasley's evidence on this point; indeed, the Defendant has ensured that despite the Claimant (for whatever reason) not submitting any bids herself on the Croydon Choice system, automatic bids were submitted for properties on her behalf. The Defendant has been prepared to, and has, exercised discretion under the Part 7 Policy to offer properties to the Claimant (albeit none of them have proved to be suitable). That the Defendant has not yet found a suitable property for the Claimant does not demonstrate that its efforts are insufficient. The Defendant has not fallen into the error identified by Collins J in Begum v Newham, where he held at pages 816-817 of the report that the local authority had not taken all appropriate steps to provide accommodation to the claimant under section 193(2) of the 1996 Act because it had "adopted a policy which has disabled it from having all possible accommodation available", i.e. not using its own housing stock to provide accommodation under Part 7. Collins J held at pages 818-819 of the report that "… the Council's policy in deciding not to use its own stock means that it has not taken all reasonable steps and so the delay cannot be excused." That is not the situation in the present case.
iii) I accept, however, that due to the general shortage of accommodation which is set out in Mr Beasley's evidence it is unlikely that a suitable property will be provided in the near future. I also consider that the significance of this issue is that, as Linden J stated in M v Newham at [119], it enhances rather than diminishes the case for a mandatory order to be made.
iv) I accept that the Claimant has now been waiting a very long time – more than five years – since the Defendant accepted that the accommodation at the Property was not suitable, and that in some of the cases where mandatory orders have been made the periods of occupation of the unsuitable accommodation were much shorter. I also accept Ms Steinhardt's submission that it does not avail the Defendant, at least when considering the reasonableness of the length of time which the Claimant has been waiting for new accommodation, to point to other applicants who have been waiting as long or even longer than she has (in some cases, many years longer). But the effluxion of time is not, in and of itself, determinative of whether a mandatory order should be made and must also be considered in the context of the evidence as to the ongoing consequences of the breach of duty; I do not consider that Lady Hale's reference in Ali at [51] to occupation "having continued for so long… that enough is enough" means that the time which an applicant has spent in unsuitable accommodation is to be separated from all the other circumstances of the case.
v) I accept Mr Rutledge QC's submission that when considering the question of relief, the court must consider the wider context. In the present case, the Defendant's resources are finite; the evidence before me was that its projected budgetary overspend in the current financial year is £67 million. The Claimant has not sought in these judicial review proceedings to challenge as unlawful any part of the Defendant's budget or its allocation of resources to discharge its statutory duties under Parts 6 or 7 of the 1996 Act. I agree with Mr Rutledge that the resources available to the Defendant are relevant to the question of whether mandatory relief should be granted, and that unchallenged budgetary decisions already taken must be the starting point: see R (on the application of Domb & Others) v Hammersmith & Fulham LBC [2009] EWCA Civ 941 ("Domb v Hammersmith & Fulham") at [60-61] per Rix LJ (with whom Lord Clarke MR and Sedley LJ agreed). In granting a mandatory order in terms which required the Defendant to provide a property for the Claimant, the court would either be requiring the Defendant to spend money which on the evidence it does not have, or to reallocate money from the provision of other public services in order to provide accommodation to the Claimant.
vi) The Claimant's position was not, as I understood it, that she should be granted mandatory relief which had the effect of now requiring the Defendant to provide permanent accommodation to her under Part 6 of the 1996 Act. Nonetheless, it is convenient here to address why that would not have been an appropriate solution for the court to adopt, because similar (although not identical) questions arise in relation to a mandatory order for the provision of further temporary accommodation under Part 7. Such an order would inevitably have had an adverse impact on those higher than the Claimant in the waiting list for such housing (a point analogous to that discussed by Stanley Burnton J in Begum v Tower Hamlets in relation to the consequences of 'earmarking' a property for a particular applicant, see paragraph 62 above). There are 29 applicants in need of re-housing by the Defendant to a wheelchair-adapted three-bedroom property. The Claimant is sixteenth on the waiting list for such a property – i.e. there are fifteen applicants who either have a higher priority banding or who have been waiting longer. The Defendant also filed evidence setting out, in summary form, the needs and history of some of those applicants. They include two applicants with Band 1 priority whose cases involve significant medical needs and who been waiting for a suitable three-bedroom wheelchair adapted property for more than 15 years (i.e. three times longer than the Claimant). Requiring the Defendant to provide such a property to the Claimant immediately, in preference to those legitimately ahead of her in the housing register, would have been unfair to those applicants and would have resulted in the allocation of permanent housing by the Defendant under Part 6 being otherwise than in accordance with the statutory Part 6 Scheme; remedying that situation by providing properties to those applicants would, according to Mr Beasley's evidence, have cost the Defendant several million pounds.
vii) Providing permanent accommodation to the Claimant under Part 6 of the 1996 Act is not, however, the only route by which the Defendant can fulfil (or rather, as Ms Steinhardt put it in relation to the consequences of the provision of permanent accommodation under Part 6, bring to an end) its duty to provide suitable accommodation under Part 7 of the 1996 Act. The Claimant argues that the Defendant could purchase, build, lease or pay for the adaptation of a property and then allocate it to the Claimant as temporary accommodation provided under Part 7 of the 1996 Act. Mr Rutledge QC submitted that requiring the Defendant to do this in the case of the Claimant would similarly have a prejudicial effect on the position of others waiting for the provision of suitable temporary accommodation under Part 7, including others on the waiting list for Part 6 accommodation who are currently being accommodated in unsuitable temporary accommodation. I accept Mr Rutledge's submission that requiring the Defendant to provide such a property to the Claimant immediately would be to require it to depart from the terms of the Part 7 Policy (which policy has not been challenged as unlawful), in that it would require the Claimant to be given priority over other applicants who are also waiting for suitable temporary accommodation under the Part 7 Policy. Mr Rutledge submitted, and I accept, that in deciding whether to order mandatory relief of the nature sought the court cannot focus exclusively on the position of the Claimant and that for the court to require the Defendant forthwith to provide accommodation to the Claimant would result in a 'collision', as Mr Rutledge put it, with the terms of the Part 7 policy (and see, again, Stanley Burnton J's view in Begum v Tower Hamlets, quoted at paragraph 62 above). As Lady Hale said in R (on the application of Ahmad) v London Borough of Newham [2009] UKHL 14, [2009] PTSR 632 ("Ahmad v Newham") at [15], the court is not in a position to "weigh the claims of the multitude who are not before the court against the claims of the few who are." This part of Mr Rutledge's argument might have carried significantly less weight had the Claimant positively established that her situation had reached the level described by Lord Hope in Ali at [4] and by Lady Hale in Ali at [51]; but, for the reasons that I have already given, she has not done so.
viii) Linden J granted a mandatory order in the M v Newham case, but the arguments and evidence in that case were significantly different. The basis upon which the local authority sought to resist a mandatory order is recorded at [118] of his judgment as being the Claimant's delay in bringing proceedings (not a point raised in the present case), and it appears that only during the hearing was the parties' attention drawn to the issues that had been identified by Scott Baker J in Nazir. By contrast, in the present case the Defendant has raised a number of arguments against the grant of mandatory relief and has presented detailed evidence regarding its limited resources and the position of those higher on its waiting list. In M v Newham there was also a significant amount of evidence about the ongoing effects of the breach of statutory duty on the claimant and his family: see at [17-18] of Linden J's judgment. This included, in particular, medical evidence that the claimant's daughter's health would deteriorate if she were not urgently moved to specially adapted accommodation. There is no such evidence in this case. In Batantu, a mandatory order was made in circumstances where Henriques J held at [44] that, where the medical evidence was that the claimant's housing situation was a factor in his severe mental illness, where he displayed outbursts of anger and hostility to his wife and children and the family were living in severely overcrowded accommodation, "It is not overstating the case to refer to this as an emergency." Again, the evidence in the present case is, as I have already indicated, significantly different.
Ground 2
"12. The stepped approach… requires, among other things, that the ET identify the nature and extent of the substantial disadvantage to which the disabled person is placed by reason of the PCP in question. Unless that is done, the ET cannot make proper findings as to whether there has been a failure to make reasonable adjustments.
13. Here the respondents say that the ET failed to undertake any proper analysis of the nature and extent, in particular the extent, of the substantial disadvantage in question; and they made no finding as to the state of the respondent employer's knowledge specifically concerning the nature and extent of the substantial disadvantage. They failed also, it is said, in any event to make a proper assessment of the reasonableness of the proposed adjustment.
14. In my judgment these three aspects of the case -- nature and extent of the disadvantage, the employer's knowledge of it and the reasonableness of the proposed adjustments -- necessarily run together. An employer cannot, as it seems to me, make an objective assessment of the reasonableness of proposed adjustments unless he appreciates the nature and the extent of the substantial disadvantage imposed upon the employee by the PCP. Thus an adjustment to a working practice can only be categorised as reasonable or unreasonable in the light of a clear understanding as to the nature and extent of the disadvantage. Implicit in this is the proposition, perhaps obvious, that an adjustment will only be reasonable if it is, so to speak, tailored to the disadvantage in question; and the extent of the disadvantage is important since an adjustment which is either excessive or inadequate will not be reasonable."
"(a) An allocations scheme
(b) A policy or practice in relation to the allocation of temporary accommodation including as to:-
(i) The resources / staffing that would be devoted to identifying suitable temporary accommodation;
(ii) The use of preferred or designated suppliers;
(iii) The budget that would be spent on temporary accommodation;
(iv) The adaptations that the Defendant would be prepared to make or to consider;
(c) a practice or policy as to the procurement of accommodation for use as temporary accommodation (including as to the use of approved or designated providers) and as to whether the Defendant was prepared to purchase property…"
Ground 3
"The Claimant has been considered for each and every adaptable three-bedroom property that has become available since she was placed on the Housing Register. However, on each occasion the property has been allocated to another disabled applicant who requires adapted accommodation and who was either in a higher priority band than the Claimant, or who has also in priority band 3 (i.e. had an equivalent need) but who had been waiting longer for a property."
"66. Unfortunately, there are many disabled applicants for housing who need specialist adapted accommodation in the Borough. It simply isn't possible for the Defendant to put every single disabled applicant in need of adapted accommodation into priority band 1. Even in cases concerning disabled applicants, our housing and allocations officers still need to carefully consider each applicant's individual circumstances and their particular needs for housing and to allocate them priority according to their needs, relative to other applicants on the Housing Register (both those with impairments and those without).
67. This is a difficult balancing act and one that requires the Defendant to carefully consider, and weigh, the rights and needs of applicants with protected characteristics. In undertaking this balancing exercise, the Defendant has regard to each applicant's circumstances, their representations on the issue and on relevant medical and occupational health advice."
Conclusion and Disposal