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England and Wales High Court (Queen's Bench Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales High Court (Queen's Bench Division) Decisions >> Hall & Ors v Royal Bank of Scotland Plc [2009] EWHC 3163 (QB) (02 December 2009) URL: http://www.bailii.org/ew/cases/EWHC/QB/2009/3163.html Cite as: [2009] EWHC 3163 (QB), [2009] EWHC B36 (Mercantile) |
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QUEEN'S BENCH DIVISION
NEWCASTLE UPON TYNE DISTRICT REGISTRY
MERCANTILE LIST
1 Oxford Row, Leeds LS1 3BG |
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B e f o r e :
sitting as a Judge of the High Court
____________________
(1) JOHN THOMPSON HALL (2) GEORGE DOUGLAS HALL (3) GEOFFREY WILSON HALL |
Claimants |
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- and - |
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ROYAL BANK OF SCOTLAND PLC |
Defendant |
____________________
Adam Kramer (instructed by Cobbetts LLP of 58 Moseley Street, Manchester M2 3HZ) for the Defendant
Hearing dates: 29 October 2009, 2 December 2009
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Crown Copyright ©
Judge Behrens :
1. Introduction
2. The Facts
2.1 Introduction to RBS
2.2 The Agreements
PLEASE NOTE THAT OVERDRAFTS ARE REPAYABLE ON DEMAND
(a) The facility is repayable upon demand in accordance with normal banking practice
(b) Without prejudice to its overriding right to call for repayment on demand it is the Bank's present intention that the facility will be available until the Review Date. The facility will be reviewed on the Review Date but may be extended by mutual agreement.
2.3 The transfer of the account to Ms MacDonald
Date of Offer | Limit | Review Date |
11/12/1997 | £318,000 (reducing to £175,000) | 31/1/1998 |
7/1/1998 | £210,000 (reducing to £175,000) | 31/1/1998 |
11/2/1998 | £200,000 | 28/2/1998 |
13/5/1998 | £240,000 | 31/8/1998 |
10/6/1998 | £285,000 | 1/9/1998 |
18/11/1998 | £285,000 | 15/12/1998 |
17/2/1999 | £325,000 | 30/4/1999 |
20/9/1999 | £400,000 | 31/10/1999 |
12/6/2000 | £430,000(reducing to £390,000) | 31/10/2000 |
21/5/2001 | £475,000 | 31/1/2002 |
7/5/2002 | £475,000 | 31/9/2002 |
2.4 The sale of New Haggerston Farm
2.5 The Advertisements
In our experience no two agricultural businesses are the same.
That's why at [RBS] we've developed a range of business and personal banking facilities which can be genuinely tailored to meet individual situations and circumstances. And why we ensure that every agricultural customer has regular access to sound financial help, face to face.
The other read:
FREE FARM SERVICE REVIEW
…Our Agricultural Managers are based locally and understand farming in your area.
They can give you a financial review of everything from past performance and future planning to personal finance and planning for financial security. And if you're short on time, they'll fit in around your work and come out to see you.
2.6 The Statement of Principles
1. These Principles are intended to help businesses work effectively with their bank when they require finance for the first time and as their needs change thereafter.
2. The Principles set out in general terms how both can address financial difficulties in a positive way …
3. Banks have long supported a rescue culture and thousands of customers are in business to-day because of the support of their bank through difficult times. …
4. Agreement of a way forward for a potentially viable business is in the interests of both the bank and the customer. Sometimes the existing legal entity and management structure running the business cannot be saved but a restructuring … can preserve the underlying business.
5. Where a review of your business is undertaken we will discuss with you (and your advisers) the information provided before reaching any conclusions or taking any action.
3. The allegations in the Particulars of Claim
3.1 The duties owed by RBS to the Partnership
That the facility so offered was repayable on demand in accordance with normal practice (which, on its true construction, meant that in demanding repayment RBS was obliged to act fairly and reasonably and (if the Partnership was in financial difficulties) sympathetically and positively)
To exercise the care and skill reasonably to be expected of a bank with particular expertise in dealing with agricultural customers – and specifically to exercise that degree of care and skill in deciding whether to continue and/or extend the Partnership's facility
3.2 The breach of duty.
(1) Putting an inexperienced person in charge of the facility and having inexperienced people make decisions about it (Particulars of Breach (1) and (2));
(2) Failing to arrange requested face-to-face meetings (Particulars of Breach (3));
(3) Acting unreasonably when deciding whether to continue or increase the facility (Particulars of Breach (4)).
3.3 The loss
4. Submissions of Mr Kramer on behalf of RBS
4.1 Nature of the overdraft facility
"bankers did in and before January 1874 regard repayability on demand as a universal or normal attribute of overdrafts, but there is nothing to suggest that they regarded that attribute as overriding an agreement to the contrary…
In truth, this custom or usage is no more than recognition of the rule of law which results from the nature of lending money: money lent is repayable without demand, or at latest on demand, unless the lender expressly or impliedly agrees otherwise.
"I am wholly unpersuaded that the words 'repayable on demand' used in the facility letter do not mean what they say. It is in no way inconsistent for a bank, or any other lender to grant a facility which it and the borrower both envisage will last for some time, but with the caveat that the lender retains the right to call for repayment at any time on demand. That is what happened here. As the judge said, the terms of the facility letter and the other circumstances to which Mr Cohen has referred disclose no incompatibility. The bank was therefore entitled to do as it did on 10 July 1996 and to require Heritage to repay on demand."
4.2 The alleged duties owed by RBS
1. a duty to consider all relevant factors by an experienced decision-maker when deciding whether to continue or increase the loan ("the Duty to Consider"), and
2. a duty when considering whether to extend the loan or demand repayment to act fairly and reasonably and (if the Partnership was in financial difficulties) sympathetically and positively" ("the Duty to Protect").
The General Law
where there is an express contract and contractual relationship, the question is primarily one of contract law, applying the usual tests of interpretation and implied terms: would the parties reasonably understand the Bank to have assumed a duty of care towards the Claimants, such a duty either being the correct interpretation of an express term, or implied as being so obvious it goes without saying or otherwise a clear part of what the contract reasonably appears to mean to the parties.
1. that loss to the Claimants be a foreseeable result of carelessness;
2. that the parties be in sufficient proximity for a duty to arise, which is usually more clearly understood by asking whether the parties should reasonably have understood the Bank to have assumed responsibility towards the Claimants under the famous test of Hedley Byrne & Co Ltd v Heller & Partners Ltd [1964] AC 465;
3. that the imposition of a duty of care would be fair, just and reasonable on the parties;
4. that the incremental (and precedential) approach means that where a duty of care has been found or rejected in a previous case, subsequent courts should be slow to reach a different view.
Banks and Borrowers
1. A bank does not ordinarily owe a duty of care to a customer to whom it lends money" per Silber J in Murphy v HSBC Bank plc [2004] EWHC 467 (Ch) at [96].
2. A mortgagee when appointing a receiver does not have a duty to 'consider all relevant matters' before exercising the power: Shamji v Johnson Matthew Bankers Ltd [1986] BCLC 278 (Hoffmann J).
Mr Kramer relies on this case because the duty was framed in similar terms to that here, namely as a 'duty of care to consider all relevant matters before appointing any receivers and managers' over the borrowers' property. In the course of his judgment Hoffmann J said at 283-4:
"in the case of a conflict between the interests of the mortgagor and mortgagee, any duty of care which the mortgagee owes to the mortgagor is subordinated to his right to act in the protection of his own interests...
The appointment of a receiver seems to me to involve an inherent conflict of interest... [The power to appoint a receiver] is granted to the mortgagee by the security documents in completely unqualified terms. It seems to me that a decision by the mortgagee to exercise the power cannot be challenged except perhaps on grounds of bad faith. There is no room for the implication of a term that the mortgagee shall be under a duty to the mortgagor to 'consider all relevant matters' before exercising the power. If no such qualification can be read into the security documents, I do not think that a wider duty can exist in tort."
3. No duty of care is owed to the customer or an interested third party when a bank exercises its standard right of withdrawal of overdraft facilities at will.
In support of this proposition Mr Kramer relies on the Encyclopaedia of Banking Law at paragraph C93, who rely upon the Court of Appeal decision in Chapman v Barclays Bank Plc (26.3.97). In that case, the claimants alleged negligence of the bank lender in relying upon an independent financial report of the claimants (the Ernst & Whinney report) that the bank knew to be inaccurate. The Court upheld the view of the judge at first instance that there was a duty to consider the particular report. The bank had required the borrowers to procure it and pay for it and thereby was under a duty at least to consider it. However the bank had in fact considered the report. It was held that there was no broader duty to give fair consideration to the report, or to act upon the report, or any general duty in deciding whether to withdraw the facility.
Mr Kramer referred in particular to the judgment of Otton LJ at page 9 of the transcript where he accepted the argument of Counsel for the Bank [Mr Andrew Sutcliffe] that the Bank was under no duty to consider the report a particular degree of care in order to safeguard the interests of not only the borrower but other third parties
4.3 The present case
1. There is no precedent in the case law for duties such as those alleged by the Partnership.
2. The duties alleged are inconsistent with the express terms of the facility and also with the case law – especially the approach of Hoffmann J in Shamji.
3. The words "in accordance with normal banking practice" in clause 2(a) when read with the warning at the top of the facility letter and clause 2(b) cannot be taken to restrict RBS's right to not to extend or continue the facility.
4. Neither the advertisements nor the Statement of Principles affect the position. He described the advertisements as "anodyne". He made the point that the advertisements did not guarantee "face to face" meetings and/or "local expertise" whatever the circumstances. It was common ground that the Partnership had the benefit of face to face meetings with the local manager before March 2000 and that the management of the account was only transferred to Edinburgh as a result of concerns about the account felt a local level. There is nothing in the advertisements or the statement of principles which prevented RBS from taking that course. If the Partnership did not like its account being managed from Edinburgh and could find an alternative local lender it had the right to move its account elsewhere.
5. Submissions of Miss Anderson QC on behalf of the Partnership.
Cs' case is a simple one: that having held itself out as being especially sympathetic to the particular economic and social plight of farmers, RBS's representations in turn informed the nature and scope of the contractual and/or tortious duties owed by it as banker to its customer. In particular, there were incidents of such duties that:
2.4.1 RBS was obliged generally to exercise the care and skill reasonably to be expected of a bank with particular expertise in dealing with farmers;
2.4.2 Specifically, that having made representations to the effect that it possessed dedicated "agricultural managers" RBS was under a duty to make decisions as to how to exercise its powers in the light of its professed understanding of their special problems;
2.4.3 RBS was also obliged to adhere to the principles in the Statement of Principles including helping businesses which get into difficulties and supporting a rescue culture
"when making decisions in relation to the account we will take reasonable care to do so firstly by using people who understand your business, secondly taking account your position as part of the agricultural community and thirdly in accordance with normal banking practice which imports the principles of the Statement of Principles"
1. The scope and extent of the relevant duty is not the radical one that all Bank's owe different duties to farmers but the much more limited submission that, having regard to these specific facts, RBS's duties were specifically informed by the representations it made to the Partnership as prospective customers.
2. The Partnership does not advance the broad contention that a Bank cannot, in normal circumstances, transfer the management of the relationship between different branches or different managers. The complaint as to breach is a much more focused one which is, once again, wholly informed by the promises and representations which RBS made to its farming customers as to the sort of person who would manage the account. In short, the breach is a consequence of the particular scope of the duty of care which, in turn, is informed by the specific assurances made by RBS. No "floodgates" argument arises because the class of persons owed the duty is in turn reflective of the class of persons to whom those promises/representations/assurances were made.
3. The failure of Ms MacDonald to meet face to face with the partners despite their requests was directly at odds with the assurances that RBS would "ensure that every agricultural customer has regular access to sound financial help, face-to-face" and the Bank's professed experience that "no two agricultural businesses are the same". RBS offered this assurance for only one reason – it knew that farmers prefer to deal face to face. It cannot pitch for business on the basis of a professed understanding of such a need and, when it fails to provide it, argue that the scope of their duty did not extend to offering such meetings.
4. Miss Anderson QC did not accept that the use of the words "in accordance with normal banking practice" added nothing in condition 2(a). In her submission it placed a restriction on the making of a demand – that the demand had to be in accordance with normal banking practice. Furthermore it was normal banking practice to comply with the Statement of Principles. Thus there was a positive obligation to comply with the Statement of Principles before making a demand. If it had been the intention of the parties that the words "in accordance with normal banking practice" were meaningless they would not have been included.
5. Equally Miss Anderson QC did not accept that the advertisements were bland or anodyne. They were pitched at farmers and should be held to create a duty not only in the good times but the bad times as well. Indeed it is in the bad times that farmers are most likely to need face to face meetings with bankers experienced in agriculture as it is then that they will need to explain what is going on.
6. Discussion and conclusions
1. I accept Mr Kramer's submission that the duties are largely to be determined in accordance with the contract between the parties. I also accept that the expression "in accordance with normal banking practice" does not cut down RBS's right to demand repayment of the loan and/or not to extend it beyond the Review Date or indeed to refuse to increase the facility. I agree with the observations of both Ralph Gibson J and Kennedy LJ in the cases cited as to normal banking practice. Furthermore in the light of the remainder of the facility letter including condition 2(b) and the warning in bold at the top I am wholly unpersuaded that the parties can be taken to have intended that RBS's right to demand repayment were in any way restricted.
2. I think the authorities – especially the decisions in Shamji and Chapman do show that the courts will not impose a duty on a bank in circumstances where the exercise of that duty will create a conflict of interest between the bank's interests and that of its customers. It seems to me that the duties proposed in paragraph 4 of the Particulars of Claim, in paragraphs 2.4.2 and 3 of Miss Anderson QC's skeleton argument and in the oral formulation of the duty in the course of argument do give rise to this potential conflict of interest. In those circumstances in agreement with Mr Kramer, I consider that the proposed duties are contrary to authority.
3. Whilst it is true that the advertisements refer to agricultural customers having regular access to sound financial help face to face there is nothing in the advertisement that guarantees or even promises that all decisions relating to the account of agricultural customers will be made by agricultural experts. The experts are said to be there to give financial help. There is no real complaint of lack of help. Furthermore it has to be remembered that the Partnership did have the benefit of locally based and managed facilities until March 2000 (a period of 2¼ years) and only moved the account at a time when the limit was £400,000 and the local manager had concerns over the cash flow. For my part I find it impossible to imply into the contract a duty on RBS to ensure that all future decisions about the account will be made by locally based agricultural experts. I do not think it a fair or reasonable interpretation of the advertisements or fair and reasonable to impose such a duty on RBS in circumstances such as this.
JOHN BEHRENS