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You are here: BAILII >> Databases >> England and Wales High Court (Queen's Bench Division) Decisions >> Ardron v Sussex Partnership NHS Foundation Trust [2018] EWHC 3157 (QB) (20 November 2018) URL: http://www.bailii.org/ew/cases/EWHC/QB/2018/3157.html Cite as: [2018] MHLR 372, (2019) 165 BMLR 141, [2019] IRLR 233, [2018] EWHC 3157 (QB) |
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QUEEN'S BENCH DIVISION
Strand, London, WC2A 2LL |
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B e f o r e :
____________________
DR CAROLINE JANE ARDRON |
Claimant |
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- and - |
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SUSSEX PARTNERSHIP NHS FOUNDATION TRUST |
Defendant |
____________________
Jeffery Jupp (instructed by Brachers) for the Defendant
Hearing dates: 5th, 6th and 7th November 2018
____________________
Crown Copyright ©
Mr Justice Jacobs:
A: Introduction
B: The Factual Background
B1: The contract between Dr. Ardron and the Trust
Gross Misconduct
Gross Misconduct is misconduct of such a nature that the Trust is justified in dismissing the member of staff who commits the offence. Such offences may warrant summary dismissal without any prior warnings. (See Appendix 3)
- Breach of trust and confidence - conduct which amounts to a breach of the implied contractual term of trust and confidence.
- Negligence - any action or failure to act which could result in serious loss, damage or injury. Includes failure to give appropriate care and protection to service users.
- Wilful breaches of professional codes of conduct.
- Any action detrimental to the care and treatment of service users (not constituting negligence – see Gross Misconduct)
B2: JO and Dr. Ardron's care
a) She had not undertaken a proper psychiatric assessment on 25 November 2015 when she first met JO. Her secretary had recorded the inadequate assessment that was undertaken. Her formulation of schizophrenia was not recorded in JO's clinical record.
b) When she drafted the Section.48 MHA referral, she did not mention that JO had recently attempted suicide. She therefore did not include in the assessment information which was necessary to ensure that JO was transferred swiftly on the basis of the risk he posed to himself.
c) Thereafter, Dr. Ardron made no notes of any interaction with JO. There was literally nothing written by Dr. Ardron for the next 2 ½ months.
d) She failed to undertake or record any risk planning.
e) She failed to document the hatch reviews she says she undertook.
f) She failed to document the outcome of meetings with other professionals.
g) She failed to prescribe medication.
h) She failed to record her interactions with colleagues.
B3: Dr. Wijetunge's investigation and report
[30] The first and most significant issue is the roles of the case investigator and the case manager. The procedures, which MHPS envisaged and which the trust has set out in policy D4A and the amended policy D4, do not give the case investigator a power to determine the facts. This is, as I have said (paras 16–17 above), radically different from the role of the investigating committee under circular HC(90)9. The aim of the new procedure is to have someone, who can act in an objective and impartial way, investigate the complaints identified by the case manager to discover if there is a prima facie case of a capability issue and/or misconduct. The case investigator gathers relevant information by interviewing people and reading documents. The testimony of the interviewees is not tested by the practitioner or his or her representative. In many cases the case investigator will not be able to resolve disputed issues of fact. He or she can only record the conflicting accounts of the interviewees and, where appropriate, express views on the issue. Where, as here, the practitioner admits that she has behaved in a certain way or where there is otherwise undisputed evidence, the case investigator can more readily make findings of fact.
[31] If the case investigator were to conclude that there was no prima facie case of misconduct, there would normally be no basis for the case manager to decide to convene a conduct panel. But if the report recorded evidence which made such a finding by the case investigator perverse, the case manager would not be bound by that conclusion. Where the case investigator's report makes findings of fact or records evidence capable of amounting to misconduct, the case manager may decide to convene a conduct panel. The case manager can make his or her own assessment of the evidence which the case investigator records in the report. The procedure before the panel enables the practitioner to test the evidence in support of the complaint and any findings of fact by the case investigator.
[32] It would introduce an unhelpful inflexibility into the procedures if (i) the case investigator were not able to report evidence of misconduct which was closely related to but not precisely within the terms of reference (as in the former secretary's allegations) or (ii) the case manager were to be limited to considering only the case investigator's findings of fact when deciding on further procedure. Similarly, it would be unduly restrictive to require the case manager to formulate the complaint for consideration by a conduct panel precisely in the terms of the case investigator's report. I do not interpret MHPS or the trust's policies in D4 and D4A as being so inflexible or restrictive. The case manager has discretion in the formulation of the matters which are to go before a conduct panel, provided that they are based on the case investigator's report and the accompanying materials in appendices of the report, such as the records of witness interviews and statements. But the procedure does not envisage that the case manager can send to a conduct panel complaints which have not been considered by the case investigator or for which the case investigator has gathered no evidence.
… discretion on how the investigation is carried out but in all cases the purpose of the investigation is to ascertain the facts in an unbiased manner. Investigations are not intended simply to secure evidence against the practitioner as information gathered in the course of an investigation may clearly exonerate the practitioner or provide a sound basis for effective resolution of the matter.
Section 3.1.19 provided that
The report of the investigation should give the case manager sufficient
information to make a decision whether:
- There is a case of misconduct that should be put to a conduct panel;
- TOR 1: To establish the facts with regards to Dr Ardron's attendance at Ward Reviews between 4 September 2015 and 10 March 2016.
- TOR 2: For ward reviews that did not take place between 4 September 2015 and 10 March 2016 to establish why that was the case and did Dr Ardron's conduct in this area meet professional standards of good practice.
- TOR 3: To establish when Dr Ardron completed her initial comprehensive mental health assessment of patient JO and where that assessment is recorded.
- TOR 4: When JO was returned to HMP Lewes on 20 November 2015, following his treatment on ITU, did Dr Ardron conduct the psychiatric assessment as advised and at the earliest opportunity? If not, to establish the reasons for that, and did her conduct in this area meet professional standards of good practice.
- TOR 5: To establish that any non-NHS commitments, independent or private work that Dr Ardron may have undertaken between 4 September 2015 and 10 March 2016 (specifically including, but not limited to, seeing prisoners at Lewes Prison as an independent doctor under the instruction of the Crown Prosecution Service, Solicitors or Courts for the purposes of preparing an independent medico-legal report) did not take place during NHS time. To establish, if relevant, that any independent work undertaken did not occur at the times of the Ward Reviews. To establish that Dr Ardron's conduct in this area met professional standards of good practice.
- TOR 6: To establish what was Dr Ardron's clinical formulation of JO and how, if at all, that evolved over time.
- TOR 7: To establish if Dr Ardron met professional standards with regards to her clinical formulation, investigations, risk assessment and risk management plan, treatment plan and plans for review.
- TOR 8: To establish if Dr Ardron's liaison, and direct communications with, other clinicians who had seen and assessed JO met professional standards of good practice.
- TOR 9: To establish how, if at all, Dr Ardron incorporated these other clinicians' findings into her on-going review of her clinical formulation, investigation, risk assessment and management plans, treatment plans and plans for review of JO.
- TOR 10: To establish that Dr Ardron's clinical and professional supervision of her trainee between 4 September 2015 and 10 March 2016 met professional standards of good practice.
- TOR 11: To establish that Dr Ardron's clinical and professional leadership met professional standards.
- TOR 12: To establish that Dr Ardron's working with governance structures met professional standards.
- TOR 13: In the event it is found Dr Ardron's practice breached professional standards of good practice to further comment on any breach established in the context of her practice being in a prison setting and in the context of the resources she had available to her.
a) Statements about JO's sleep, appetite, the presence of sustained mood disturbance and the presence of psychosis;
b) A clear statement about the clinical formulation – this need not have been elaborate, but a succinct statement about formulation would be expected practice;
c) A treatment plan for JO – for example the need for regular or further review, and whether medication would have been helpful or not.
10.108 Based on the evidence set out above and the standards considered:
- From her statement and interview for this investigation, Dr Ardron has provided a clinical formulation for JO. This though is not documented in JO's clinical record; as such, she did not meet the professional standards set out in "Good Medical Practice" and "Good Psychiatric Practice" for her formulation.
- From her interview for this investigation, Dr Ardron has outlined what investigations she considered appropriate for JO and why it was not possible to provide this in the Healthcare Wing. This level of detail though is not documented in JO's clinical record; as such, she did not meet the professional standards set out in "Good Medical Practice" and "Good Psychiatric Practice" for the investigations for JO.
- From her statement and interview for this investigation, Dr Ardron has provided a description of the risks that JO was posing to himself and to others. There is only a limited documentation of this though in Dr Ardron's entries in JO's clinical record (focused around his suicidal ideas). Although the available policies do not stipulate that Dr Ardron would have been required to document formal risk assessments herself, "Good Psychiatric Practice" does state that psychiatrists must be competent in assessing and documenting risk. Apart from completing the Section 48 of Mental Health Act 1983 recommendation for hospital transfer, there is no documentation in the clinical record of any other aspects to Dr Ardron's risk management plan for JO. As such, she did not meet the professional standards set out in "Good Medical Practice" and "Good Psychiatric Practice" for risk assessment or risk management for JO.
- From her statement and interview for this investigation, Dr Ardron has said that JO needed hospital transfer for treatment of his underlying psychotic illness. She said that she offered JO medication when she saw him for hatch reviews between 25 November 2015 and 12 February 2016 but he declined this - there is no documentation of these reviews. Although she thought JO had a psychotic illness, she did not prescribe any medication that nursing staff could offer to him if he had a more compliant period. Based on what is set out in "Good Medical Practice" and "Good Psychiatric Practice" and on the opinion of the expert advisor, Dr Parrott, Dr Ardron did not meet professional standards in terms of her treatment plan for JO.
- Although Dr Ardron felt that JO needed transfer to a hospital due to his underlying psychotic illness, there is no documentation of what her plans for review of him were whilst he was on the Healthcare Wing in the clinical record. From her statement and interview, over the course of JO's period of care on the Healthcare Wing (12 weeks), she saw him on 5 occasions (once in Ward Review and on four occasions on hatch reviews). There is no explicit statement in the available policies about how often a patient on the Healthcare Wing should be seen (although the expert advisor, Dr Parrott, said that regular reviews of mental state would be appropriate for someone awaiting hospital transfer). None of the reviews that Dr Ardron said she had carried out after 25 November 2015 are documented though; for this reason, site did not meet standards set out in "Good Medical Practice" and "Good Psychiatric Practice" in regard to her plans for review of JO.
- In conclusion, based on the available evidence, Dr Ardron did not meet professional standards set out in "Good Medical Practice" and "Good Psychiatric Practice" with regards to her clinical formulation, investigations, risk assessment and risk management plan, treatment plan and plans for review for JO.
10.158 General Medical Council document, "Good Medical Practice". Dr Ardron did not meet standards for this governance structure in the following areas: documentation of her initial assessment of JO (see 10.68 above); documentation of her clinical formulation of JO (see 10.108 above); documentation of what investigations she considered appropriate for JO (see 10.108 above); documentation of her risk assessment and risk management plan for JO (see 10.108 above); not prescribing appropriate medication for the psychosis she believed JO was suffering from for nursing staff to offer (see 10.108 above); not documenting the hatch reviews she said were completed after her initial assessment of JO (see 10.108 above); not documenting the discussions she had with other professionals about JO and the outcome of these discussions (see 10.121 above).
B4: Events subsequent to Dr. Wijetunge's report
Dear Dr Ardron
NOTIFICATION OF DISCIPLINARY HEARING – TUESDAY 10 APRIL 2018
I am writing following Dr Angus' letter dated 27 February 2018 confirming his decision that you will be required to attend a formal disciplinary hearing.
As outlined in his letter, on the basis of the investigation report received, Dr Angus decided that you will be required to attend a formal disciplinary hearing to consider the allegation your conduct did not meet professional standards of good practice in the following areas:
- attendance at ward rounds
- clinical assessments, formulation, and treatment planning
- on-going assessment and ongoing management of risk
- ongoing clinical reviews of the patient
- record keeping
- provision of clinical and professional leadership
At this hearing these allegations will be discussed and you will have the opportunity to put forward your case.
In accordance with the Trust disciplinary policy, these allegations could constitute:
- Negligence
- Wilful breach of professional code of conduct
- Breach of Trust and Confidence
which are considered gross misconduct within the Trust's Disciplinary Policy and Procedure. Therefore one outcome of the hearing could be your dismissal from the Trust.
Dr Angus has advised that whilst allegations regarding your capability were investigated, he has decided that there are no concerns regarding your capability and therefore this will not to be considered as part of this hearing.
The disciplinary hearing will commence at 9.30am on Tuesday 10 April 2018 in Aldrington House, 35 New Church Road, Hove East Sussex BN3 4AG in the 2nd floor meeting room. The HR meeting room will be available for you and your representative from 8.30am should you require this.
I remain concerned about Dr Ardron's conduct and I am of the opinion there is no reasonable alternative other than going to a hearing so that the remaining issues of concern may be formally considered in accordance with the Policy.
Based on the content of the evidence obtained, Including the Case Investigator's report and the witness statements of Dr Caroline Ardron, Dr Richard Noon and Dylan Wright I consider it is reasonable to conclude that Dr Ardron is a capable clinician. There is evidence she has the Consultant level skills and ability to assess, formulate, treatment plan, review and manage patients under her care.
It is suggested by the Case Investigator's report and appendices that Dr Ardron has a good understanding of her professional and clinical roles and responsibilities.
Having carefully considered the evidence, as Case Manager, I consider there remain concerns about the gaps laid open in the Case Investigator's report with regards to the weekly ward rounds and content of the clinical record. There does not appear to be a reasonable explanation for this and the investigation report sets out the areas where it is considered Dr Ardron's conduct fell below the professional standards required of her.
The investigation report and appendices have not set aside concerns with regards to the number of patients Dr Ardron saw on a weekly basis in the context of ward rounds.
Dr Ardron's apparent failure to keep adequate medical records is not adequately explained within the Case Investigator report and appendices. It is accepted the Case Investigator's report has highlighted some difficulties, including accessing relevant electronic systems, amending and updating records and the ability to access a relevant template document. However, it is apparent Dr Ardron could and should have kept suitable records. She had an office with access to the electronic healthcare records and other than the points referenced above and in the Investigation Report she has failed to provide an adequate explanation concerning her failure to meet the required standard for record keeping.
It is clear Dr Ardron pursued the transfer of Mr JO from Prison to a hospital setting, however I concur with Dr Janet Parrott (independent expert advisor supporting the case investigator) that the anticipated transfer to hospital does not explain why Dr Ardron wasn't reviewing Mr JO on a regular and frequent basis as evidenced by entries in the clinical record.
Dr Ardron did not prescribe treatment for Mr JO's psychosis. I find this concerning, and have taken into consideration her explanation of why not, and the views of Dr Janet Parrott (external expert advisor supporting the case investigator). I note in the witness statement from Dylan Wright he said in response to a question about whether it was discussed to offer Mr JO medication to that he could take them
voluntarily "this was documented when he was seen for the first time. Nurses would try and engage with JO and there were times when he was fairly good" (page 4, para 5 of DW's statement). I understand the view is that Mr JO might be calmer on occasions and could have been persuaded to take treatment, had it been prescribed, during such periods.
I concur fully with the view of Dr Catherine Kinane that the failure by Dr Ardron to consistently document her clinical examination of Mr JO's mental state meant the deterioration of his psychosis was not identified during the time he was under her consultant care.
Neither the Case Investigator's report nor the appendices set aside my concern that Dr Ardron's section 48 documented clinical assessment made no reference to his ongoing high suicide risk or his recent treatment on ITU following a serious attempt to hang himself.
With regards to Dr Ardron's clinical formulation I agree, and place weight on, Dr Parrott's comments with regards to the inadequacy of the documented assessment. It is clear Dr Ardron's clinical understanding at the time was fuller: as recorded in the section 48 papers.
- attendance at ward rounds
- clinical assessments, formulation, and treatment planning
- on-going assessment and ongoing management of risk
- ongoing clinical reviews of the patient
- record keeping
- provision of clinical and professional leadership
C: The submissions of the parties
Dr. Ardron's submissions
a) Page 8 of the MSC stated: "the investigation report and appendices have not set aside concerns with regard to the number of patients Dr Ardron saw on a weekly basis in the context of ward rounds". It was submitted that this was not and had never been an issue investigated under the terms of reference.
b) Page 10 of the MSC stated that "ward reviews did not occur although Dr Ardron was in the prison". It was submitted that this was not a finding in the report. Rather Dr Wijetunge's report concluded that there was a lack of documentation in the clinical record to sufficiently evidence that the reviews did occur on the dates scheduled for them.
c) Page 16 of the MSC purported to assess (without any evidential basis for so doing) the demands of patients awaiting transfer as requiring less intensive review: "such patients are clinically understood and, whilst they await transfer, this reduces the turnover of patients on the ward". It was submitted that this assessment finds no support or evidence in Dr. Wijetunge's report.
The Trust's submissions
D: The relevant legal principles
E: Analysis and conclusions
E1: Gross negligence
E2: The criticisms of Dr. Angus's approach and his alleged misdirection
E3: Failure to carry out ward rounds
11.4 Dr Ardron did not attend Ward Review as scheduled on 11 occasions. Based on the standards set out In the General Medical Council's "Good Medical Practice", the available evidence indicates that she had met professional standards of good practice on 6 of these occasions. For the remaining 5 occasions, there is insufficient evidence to indicate whether she was meeting professional standards of good practice.
11.5 On 30 September 2015, 9 December 2015, 8 February 2016 and 15 February 2016, the evidence available indicates that Dr Ardron had made arrangements to ensure cover for the Healthcare Wing was being provided by a medical colleague whilst she was away. Thus, on these occasions, she met professional standards of good practice.
11.6 On 18 November 2015, Dr Ardron was not able to carry out a Ward Review due to being on sick leave. "Good Medical Practice" makes reference to doctors protecting patients and colleagues from any risk posed by their health. Dr Ardron has also stated that she came in and carried out clinical work at the Healthcare Wing on the following day. Thus, on this occasion, based on the available evidence, she met professional standards of good practice.
11.7 Although Dr Ardron was not able to carry out a Ward Review on 27 January 2016 due to training commitments, she did carry out one on the following day. "Good Medical Practice" states that doctors must work "collaboratively with colleagues to maintain or improve patient care. In order to reschedule the Ward Review in view of her training commitments on 27 January 2016, she would have needed to liaise with colleagues on the Healthcare Wing. In doing this, she met professional standards of good practice on this occasion.
11.8 On 14 October 2015, 21 October 2015, 28 October 2015, 4 November 2015 and 6 January 2016, there is insufficient evidence to state whether Dr Ardron was meeting professional standards of good practice on these occasions when no Ward Review took place.
It should be noted that when interviewed on 12 June 2017, Dr Ardron said that as the Trust had taken away her access to the clinical records on SystmOne, her ability to clearly determine which patients she may have seen on these dates was adversely affected.
TOR 2 - For ward reviews that did not take place between 4 September 2015 and 10 March 2016 to establish why that was the case and did Dr Ardron's conduct in this area meet professional standards of good practice. TOR 2 to be considered at the
disciplinary hearing (attendance at ward rounds).
These dates cover the period Mr JO was under Dr Ardron's consultant care.
It was noted that on the 18 November 2015, Dr Ardron was off sick.
Section 10.40 lists the dates Dr Ardron said she had been at HMP Lewes but could not recall what clinical work she had done. These are the dates of most concern: 14 October 2015, 21 October 2015, 28 October 2015, as Dr Ardron was In the Prison and ward reviews did not occur although Dr Ardron was in the Prison.
From 14 October 2015 to 18 November 2015, for five out of those six weeks no ward review took place therefore Dr Ardron did not undertake the duties of her job.
The balance of responsibilities across the staff group for ward reviews to take place was considered. There is still an expectation for Dr Ardron to conduct her reviews and undertake the duties of her job.
Regular ward reviews did not take place. The case investigator's report highlights that the external expert advisor to the case investigator, Dr Parrott and the findings from the PPO report, in line with Good Medical Practice, expect these to take place.
Dr Ardron's mitigation that there was a lack of Prison Staff to unlock the cells has been considered but regardless there is an expectation she would have regularly reviewed all of the patients under her care and kept a contemporaneous record of her clinical
findings and ongoing review and treatment planning, including interactions with patients, specifically those with Mr JO undertaken through his cell hatch.
E4: Breach of the implied contractual term of trust and confidence
E5: Wilful breach of professional code of conduct