H426
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High Court of Ireland Decisions |
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You are here: BAILII >> Databases >> High Court of Ireland Decisions >> DCR Strategies Inc -v- Bishopstown Credit Union Ltd & Ors [2012] IEHC 426 (31 October 2012) URL: http://www.bailii.org/ie/cases/IEHC/2012/H426.html Cite as: [2012] IEHC 426 |
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Judgment Title: DCR Strategies Inc -v- Bishopstown Credit Union Ltd & Ors Neutral Citation: [2012] IEHC 426 High Court Record Number: 2012 8999 P Date of Delivery: 31/10/2012 Court: High Court Composition of Court: Judgment by: Laffoy J. Status of Judgment: Approved |
Neutral Citation Number: [2012] IEHC 426 THE HIGH COURT [2012 No. 8999P] BETWEEN DCR STRATEGIES INC PLAINTIFF AND
BISHOPSTOWN CREDIT UNION LIMITED, RAY KENNY AND CUSO IRELAND LIMITED DEFENDANTS Judgment of Ms. Justice Laffoy delivered on 31st day of October, 2012. Background to application 2. The starting point is an agreement dated 24th June, 2008 made between the first defendant (Bishopstown C.U.) and the plaintiff (the 2008 Agreement). The plaintiff is a corporation incorporated in Canada, which provides debit and prepaid cards and related services to financial service providers worldwide, including credit unions. Bishopstown C.U., as its corporate name indicates, is a credit union which is licensed and authorised to carry on business in accordance with Irish law. It is one of approximately four hundred credit unions in the State. It operates in the Cork area and has in excess of twenty thousand members. The role of the plaintiff in its contractual relationship with Bishopstown C.U. is stated as follows in the recitals in the 2008 Agreement:
3. What is important for present purposes is what was expressly provided for in the 2008 Agreement. The primary obligation undertaken by Bishopstown C.U. was to issue the plaintiff’s MasterCard debit cards to its members in accordance with the prices and terms set forth in the agreement and to pay to the plaintiff fees and other revenue due to it in accordance with the agreement. Ultimately, the take-up on the card among members of Bishopstown C.U. was that 3,500 members availed of the service. The primary obligation undertaken by the plaintiff was to administer “the Program” which, as specifically provided in the 2008 Agreement, was a MasterCard debit card program. 4. Clause 8.1 of the 2008 Agreement provided that it should be effective from the date of its execution for a term of three years, unless earlier terminated, which did not happen. The three years expired on 23rd June, 2011. Clause 8.2 provided that the agreement should automatically renew upon the expiry of the term and continue in full force and effect provided that –
(b) the terms and conditions should be re-negotiated through mutual written agreement, such agreement to be reached no later than sixty days prior to the end of the term, which did not happen either, so that the arrangements between the parties continued in practice on the terms and conditions set out in the 2008 Agreement. 5. The clause of the 2008 Agreement on which the plaintiff grounds these proceedings is Clause 6.1, which is headed “Confidential Information”. That clause provides:
(b) it applies both during and after the termination of the 2008 Agreement. 7. As it has operated, the Program embodied in the 2008 Agreement involved, through the relationship of the plaintiff with the service provider, MasterCard, the provision of MasterCard debit cards to members of Bishopstown C.U. The processing of transactions on the cards was enabled by reason of arrangements between the plaintiff and a financial institution, which from the commencement of the Program was Newcastle Building Society, as issuer of the card, and a card processing company, which from 2010 onwards was FIS U.K. Limited (FIS). 8. Although it has been averred to by Mr. O’Regan on behalf of the plaintiff that previously, in order to improve the facility it was providing to its clients, the plaintiff had decided to explore a changeover to Visa debit card, the pivotal event for the purposes of this application was that the plaintiff’s operation of the Program for Bishopstown C.U. and of the other programs it managed was disrupted, to use an innocuous term, in February 2011 when Newcastle Building Society agreed to sell its card business to Wirecard AG. As a consequence, to use the plaintiff’s deponent’s terminology, the plaintiff embarked on a migration of existing MasterCard programs over to Raphael Bank, which I understand is a United Kingdom Bank and was intended to replace Newcastle Building Society, and to Visa, as the service provider, which was intended to replace MasterCard. It is acknowledged on behalf of the plaintiff that had Bishopstown C.U. gone along with the changes proposed, the relationship of the parties would have had to be governed by a new agreement. In fact, ultimately Bishopstown C.U. was not prepared to go along with the change to a Visa card product. Instead, it has entered into a new arrangement with the second defendant (Cuso), as Program Manager, under which MasterCard prepaid cards will be provided to its members by arrangement with MasterCard and with a Gibraltar based financial institution, IDT Financial Services Limited (IDT), as issuer of the card. 9. On a practical level, Bishopstown C.U. has continued to have and will have the benefit of the MasterCard debit card Program provided for in the 2008 Agreement until 31st October, 2012, by arrangement with Newcastle Building Society, whoever is responsible for negotiating the arrangement, a question on which there is also a factual dispute. It is acknowledged by the plaintiff that the 2008 Agreement and the contractual relationship of the plaintiff with Bishopstown C.U. will terminate on that day, because the plaintiff is not in a position to fulfil its obligations under the 2008 Agreement, and Bishopstown C.U. has decided not to participate in a Visa card program. There is controversy as to the legal implications of the decision of the plaintiff to migrate to a Visa debit card in consequence of the departure of Newcastle Building Society on its arrangement with Bishopstown C.U. For instance, it is contended by the defendants that Bishopstown C.U. has been discharged from its obligations under the 2008 Agreement, and, in any event, that the 2008 Agreement has already elapsed by effluxion of time under Clause 8. The controversy as to the implications of the application of Clause 8, having regard to the factual scenario outlined above, and of the plaintiff not being able to continue the Program it contracted to provide in the 2008 Agreement, cannot, and need not, be resolved on this application. Suffice it to say that, whatever the legal implications are, the agreement between the plaintiff and Bishopstown C.U. will be effectively terminated as and from 31st October, 2012. 10. A complicating factor is that some of the factual matters on which the plaintiff relies came to the notice of the plaintiff by reason of the personal circumstances of the plaintiff’s deponent on this application, namely, Mr. O’Regan. Until June 2008, Mr. O’Regan was employed by Bishopstown C.U. as an I.T. officer, at which point he ceased and became Head of European Operations of the plaintiff. However, in his personal capacity he remained a member of Bishopstown C.U. and in that capacity availed of the MasterCard debit card provided in accordance with the Program operated under the 2008 Agreement. In his personal capacity he has become aware of a failed attempt by Bishopstown C.U. to roll out a new MasterCard product, which was to be issued by IDT, during August 2012. It is acknowledged on behalf of Bishopstown C.U. that it made an error in August 2012 in issuing a new MasterCard to some of its members without furnishing the terms and conditions of MasterCard applicable thereto, which has been rectified. In the light of the concession made by the plaintiff at the hearing of the application, which I will outline later, that aspect of the plaintiff’s case has fallen away. The plaintiff’s complaints against the defendants 12. Cuso is a limited liability company which was incorporated in this jurisdiction on 17th June, 2011. The position of the defendants is that the issued share capital of Cuso is owned as to fifty per cent by Strategic Information Technology (SIT) a Canadian corporation, of which Mr. Geoffrey Robert Leeming (Mr. Leeming), is an officer, and the remaining fifty per cent is held by Mr. Kenny in trust for and on behalf of Bishopstown C.U. There is undoubtedly an inconsistency on the affidavit evidence as to the capacity in which Mr. Kenny has held and now holds fifty per cent of the issued share capital in Cuso, and a question arises as to whether he has been, and still is, the beneficial owner thereof rather than a trustee for Bishopstown C.U., which cannot be resolved on this application. Mr. Kenny and Mr. Leeming are directors of Cuso. As it happens, SIT was the card processing company involved in the Program under the 2008 Agreement, until it was replaced by FIS in 2010. 13. According to Mr. Kenny, Cuso was incorporated to provide a standard integrated banking solution to the credit union movement in Ireland, including the provision of a MasterCard prepaid card to credit union members. It was incorporated as a result of discussions between the senior management of Bishopstown C.U. and SIT. Its registered office is at the address of Bishopstown C.U. in Cork. 14. There is a plethora of unresolveable factual conflicts on the affidavit evidence as to who knew what and when. For example, there is a conflict as to when the plaintiff informed Bishopstown C.U. that Newcastle Building Society would be ceasing to act as issuer of the card under the 2008 Agreement and that the plaintiff’s Program was changing from a program based on a MasterCard product to a program based on a Visa debit card product. Another example relates to when the plaintiff became aware that Bishopstown C.U. was looking for an alternative Program Manager to the plaintiff, and when the plaintiff became aware that Cuso was in line for that role. What is not in dispute is that through the first seven months of 2012 there were ongoing negotiations between the plaintiff and Bishopstown C.U. with a view to Bishopstown C.U. participating in the plaintiff’s new Visa debit card program, during the course of which information was sought by Bishopstown C.U. from the plaintiff, which furnished the information requested. 15. It is in that context that the plaintiff has made allegations against Bishopstown C.U. and the other defendants that –
(b) information (which represents the intellectual property of the plaintiff) and which is confidential was being requested for ulterior purposes by Mr. Kenny and was being utilised unlawfully by Cuso in an attempt to set up a business similar to the plaintiff, and (c) Bishopstown C.U. and Mr. Kenny were wilfully misleading the plaintiff as to their true intentions, by seeking further information under false pretence of wishing to understand in greater detail the service that the plaintiff was providing, with the ultimate aim of eliciting enough information so that Cuso could attempt to provide a similar service. 16. It is against that background that I propose focusing on the plaintiff’s core complaint. It is that the plaintiff furnished documentation, which comprised information generated and/or owned by the plaintiff, to Bishopstown C.U. to assist it in implementing the debit card services provided by the plaintiff. It is alleged by the plaintiff that the said information has been disclosed by Bishopstown C.U. wrongfully and in breach of contract and in breach of common law duty of confidentiality to Mr. Kenny and Cuso, with the result that Mr. Kenny and Cuso have obtained commercially sensitive, confidential, and/or proprietary information without independently sourcing the same, where possible, thus gaining an unlawful advantage over competitors in the same marketplace, including the plaintiff. It is alleged by the plaintiff that the information has been used unlawfully by Mr. Kenny and Cuso to, inter alia, provide a template business plan and checklist of industry processes and regulatory requirements. The plaintiff has itemised the confidential documentation in issue as including, but not limited to, the following:
(b) regulatory and compliance documentation and information leaflets; (c) compliance documentation, leaflets and checklists; (d) “Treating Customer Fairly Procedures”; (e) Bishopstown C.U. “Proposal for Visa Product” dated 19th April, 2012; (f) debit card terms and conditions; (g) debit card “Chargeback” conditions; (h) communications to Newcastle Building Society “Card Programme Managers”; (i) summary of changes to “Prepaid Card Terms and Conditions” documentation; (j) “Anatomy of a Transaction” documentation; (k) “Cardholder Enquiry Form”; (l) draft communications to members supplied by the plaintiff; (m) marketing materials; and (n) pricing structures.
(ii) the regulatory and compliance documentation is available in the public domain; (iii) “Treating Customer Fairly Procedures” are available from hundreds of websites; (iv) Bishopstown C.U. “Proposal for Visa Product” is composed of Visa documentation; (v) as regards the debit card terms and conditions, they were drafted by Coakley Moloney, Solicitors for Bishopstown C.U., in 2008 with no input or assistance whatsoever from the plaintiff, (vi) the “Anatomy of Transaction” documentation is MasterCard documentation that was not produced by the plaintiff, (vii) the “Cardholder Enquiry Form” is a standard MasterCard document; (viii) the draft communications to members supplied by the plaintiff was in fact documentation issued by Newcastle Building Society directly to Bishopstown C.U., (ix) the marketing materials and pricing structures were documentation readily available on the MasterCard website, and (x) the plaintiff passed four sets of pricing information to Bishopstown C.U., the differing prices in which made it impossible for Bishopstown C.U. to understand why the prices differed, in consequence of which a considerable amount of time was spent in trying to get accurate information from the plaintiff. 19. At the hearing of the application, counsel for the plaintiff strongly urged that the information contained in the documentation relied on by the plaintiff was in fact confidential and proprietary. To take just one example, as regards pricing structures, it was suggested that this confidential information was used by Bishopstown C.U. to “undercut” the plaintiff. 20. It is impossible, and it would be inappropriate, for the Court to attempt to resolve those controversies. However, there is undoubtedly an issue as to whether all or any of the documentation furnished by the plaintiff to Bishopstown C.U. contained “Confidential Information” within the meaning of Clause 6.1 of the 2008 Agreement, which definition encompasses “know-how” and “marketing and business plans”, or proprietary information, or confidential information the disclosure of which by the plaintiff to the defendants would give rise to the tort of breach of confidence. Relief claimed on the application 22. Although to an extent overtaken by events, I think it is useful to consider the reliefs claimed as originally formulated on the notice of motion. First, in paragraph A the plaintiff sought an interlocutory injunction restraining the defendants from –
(ii) otherwise acting in further breach of contract and/or breach of confidentiality arising from the plaintiff’s provision of the said services and/or information, (iii) otherwise misusing the said confidential information or any of it. 23. As a reaction to the contention of Mr. Kenny in his first replying affidavit on behalf of the defendants that the plaintiff’s concern appeared to be a “ruse” designed to obtain a court order to compel Bishopstown C.U. to continue to contract with the plaintiff, despite the fact that it was under no legal obligation to do so, the plaintiff’s position was clarified in the next affidavit filed on behalf of the plaintiff, in which Mr. O’Regan averred that the purpose of the application was not to enforce continuation of the 2008 Agreement between the plaintiff and Bishopstown C.U. or to restrain legitimate competition in the marketplace between the plaintiff and Cuso. Rather, the primary purpose of the application and the proceedings is to restrain the defendants from –
(b) allowing Cuso to gain a “springboard” into the marketplace based on the defendants’ use of information supplied in confidence by the plaintiff. 24. An important component of the response of the defendants to the application for an interlocutory injunction from the outset was that, given that from 31st October, 2012 Bishopstown C.U. and its members could no longer be supplied by the plaintiff with the services which the plaintiff contracted to deliver under the 2008 Agreement, if Bishopstown C.U. were to be restrained from implementing the new card program which it has put in place by arrangement with Cuso and IDT, so that in effect it would be compelled to contract with the plaintiff in relation to the Visa debit card, the probability is that there would be a significant delay in making arrangements for the provision to it of the Visa debit card, which would cause untold inconvenience and worry to the members of Bishopstown C.U. and consequent loss of reputation and damage to the business of Bishopstown C.U. 25. In opening the plaintiff’s case to the Court, counsel for the plaintiff informed the Court that the plaintiff was prepared to limit the claim at interlocutory stage to restraining Cuso from dealing with credit unions other than Bishopstown C.U. using confidential information obtained from the plaintiff, so that Cuso could issue MasterCard prepaid cards to the members of Bishopstown C.U. from 31st October, 2012. Subsequently, counsel for the plaintiff furnished to the Court alternative formulations of the reliefs claimed at C and D in the notice of motion, which were in the following terms:
D. An interlocutory injunction restraining the defendants, their servants and agents or any of them, from dealing with and/or soliciting any third party credit unions for the provision of debit card and ancillary services pending the determination of these proceedings.” 27. In essence the objective of the plaintiff is to prevent Cuso providing a credit card service to credit unions in the State, other than Bishopstown C.U., pending the trial of the action. It is to be noted that the re-formulated relief is not limited to a specific period to bring it into conformity with the most recent authorities in this jurisdiction in which a “springboard” injunction was granted: the decision of Dunne J. in Net Affinity Ltd. v. Conaghan & Anor. [2011] IEHC 160 and the decision of Clarke J. in Allied Irish Bank Plc & Ors. v. Diamond & Ors. [2011] IEHC 505. The duration of the injunction in the former case was twelve months and in the latter approximately six months. The law
30. Later in his judgment, Clarke J. clearly defined the limits of the relief which may be granted by the Court on an interlocutory basis to redress the consequences which may flow from circumstances which give rise to an entitlement to such an order. He stated (at para. 3.6):
32. In addressing the application of the Campus Oil criterion of the adequacy of damages as a remedy for either party on such an application, Clarke J. stated (at para. 8.1) –
33. The first question to be addressed is whether the Court can be satisfied that the plaintiff has a strong arguable case that the defendants have an opportunity to obtain a head start in competition with the plaintiff in consequence of the availability to the defendants of Confidential Information, within the meaning of that expression in the 2008 Agreement, received by Bishopstown C.U. from the plaintiff, or information which is confidential at common law, which is being utilised by the defendants in breach of Clause 6.1 of the 2008 Agreement and in breach of the common law duty of confidentiality of the defendants. The answer turns primarily on whether the information received by Bishopstown C.U. from the plaintiff is confidential, as contended by the plaintiff. 34. It is not disputed that Bishopstown C.U. got the information. What is disputed is the alleged confidential nature of the information. The position of the defendants is that it is all generic information, which cannot be confidential, and it is mostly material which is generic to MasterCard. The defendants contend that the “springboard” factor is not present because from 31st October, 2012 the plaintiff and the defendants would be offering different products to credit unions: in the case of the plaintiff, the Visa debit card product; and in the case of the defendants, the MasterCard prepaid card product. Further, the defendants point to the fact that Cuso, with the assistance of its own IT provider, SIT, and its own bank, IDT, has done the work necessary to service Bishopstown C.U. with a MasterCard prepaid card. Against that, it was submitted on behalf of the plaintiff that the defendants have used the “know-how” of the plaintiff to effect the changeover to the new product, it being suggested that, on the evidence available, Cuso does not have employees who could garner the relevant information and SIT, being merely a software provider, does not have the type of expertise which the plaintiff has to put in place a program for provision of the MasterCard prepaid card. 35. There is unquestionably a fair issue to be tried as to whether the capacity of the defendants to have the new card product available after 31st October, 2012 is a consequence of the use of confidential information which Bishopstown C.U. received under the 2008 Agreement and that the utilisation of this information by the defendants is in breach of Clause 6.1 of the 2008 Agreement and the defendants’ duty of confidentiality at common law. However, taking an overview, rather than conducting a detailed analysis, of the evidence presented by both sides and the arguments advanced by both sides, some of which I have already outlined for illustrative purposes, there is such a degree of controversy that it is impossible to conclude that the plaintiff has surmounted the threshold of establishing a strong arguable case. It must be emphasised that this does not mean that I have formed any view as to whether or not the plaintiff will be successful at the trial of the action. Adequacy of damages 37. As regards the first limb of the plaintiff’s contention that damages are not an adequate remedy, the response of Mr. Kenny in his first affidavit was that, despite being four years in the Irish market, the plaintiff had only succeeded in entering into an agreement to provide a credit card program for only one other credit union in this jurisdiction. Further, Mr. Kenny asserted that, as regards Bishopstown C.U., the plaintiff’s gross income per annum is €70,000, out of which, it was suggested the expenses of providing the service have to be paid, before the net income is arrived at. That being the case, it was submitted that it would be a simple matter to calculate the loss accruing to the plaintiff, if the Court were to refuse an injunction. That evoked further evidence from Mr. O’Regan in his next affidavit, in which he averred that the plaintiff would be commencing the provision of card services in respect of two more credit unions in the immediate future, thus doubling its presence in, and income from, the market in this jurisdiction within the next four months and, further, it has letters of engagement in place in respect of four more credit unions, and seven more credit unions are close to putting proposals on behalf of the plaintiff to their boards of directors. Mr. O’Regan averred that, in total, there is a potential turnover of €2.5m in the event that the thirteen credit unions, with a combined membership of roughly 150,000 customers, with whom negotiations are at an advanced stage, enter into agreements with the plaintiff. It is not clear whether the turnover figure referred to represents one year’s turnover or more. Mr. O’Regan has acknowledged that the business with Bishopstown C.U. and the other credit union which has a contractual relationship with the plaintiff produces “an income of roughly €140,000”, which I assume means per annum. 38. Unlike most situations in which the Court has to consider the adequacy of damages on an application for a springboard injunction, the loss to the plaintiff if it loses its existing business, that is to say, the one credit union with which is has a continuing contractual arrangement at present, or potential business, as a result of the defendants’ alleged wrongdoing, appears to be readily quantifiable, because of the nature of the service in question and the fact that it is designed for financial institutions in this jurisdiction which are regulated by statute. Moreover, it seems to me that, in assessing damages one would not have to resort to quantifying the value of property rights lost by the plaintiff, if such loss was established. It would be possible to assess the real loss to the plaintiff without undue difficulty. In the circumstances, it is not possible to conclude that, in the event of an injunction being refused, damages would not be an adequate remedy for the plaintiff. 39. The defendants have raised issues about the adequacy of the undertaking as to damages proffered by the plaintiff, given that the plaintiff is a corporation incorporated outside the State. The plaintiff’s response is that it is a company which employs between thirty and forty people worldwide, and has an annual turnover of US$5m to US$10m. I have not attached weight to this aspect of the defendants’ response to the plaintiff’s application. Balance of convenience Order 42. However, counsel for the defendants indicated the willingness of the defendants to co-operate in procuring an early hearing of the substantive action. The Court will facilitate that approach.
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