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You are here: BAILII >> Databases >> Scottish Court of Session Decisions >> Cannop & Ors v Brown & Ors [2008] ScotCS CSIH_38 (11 June 2008)
URL: http://www.bailii.org/scot/cases/ScotCS/2008/CSIH_38.html
Cite as: [2008] CSIH 38, 2008 SLT 625, [2008] ScotCS CSIH_38, [2008] IRLR 635, 2008 SC 603, 2008 SCLR 450

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FIRST DIVISION, INNER HOUSE, COURT OF SESSION

 

Lord President

Lord Reed

Sir David Edward

 

 

 

 

 

[2008] CSIH 38

XA14/08, XA21/08 and XA28/08

 

OPINION OF THE COURT

 

delivered by THE LORD PRESIDENT

 

in causis

 

CAROLINE CANNOP and OTHERS

First Appellants;

 

and

 

THOMAS BROWN and OTHERS

Second Appellants;

 

and

 

DONNA ALEXANDER and OTHERS

Third Appellants;

 

against

 

HIGHLAND COUNCIL

Respondents:

 

_______

 

Act: O'Brien, Q.C. (First and Second Appellants); Thompsons (First Appellants),

Digby Brown (Second Appellants)

Act: Hanretty, Q.C., Stobart ((Third Appellants); Balfour + Manson LLP (for Stefan Cross, Solicitors, Newcastle-upon-Tyne)

Alt: Peoples, Q.C.; MacRoberts (Respondents)

 

11 June 2008

 

The legislative context

 

[1] The Equal Pay Act 1970 (as amended) provides:

"1(1) If the terms of a contract under which a woman is employed at an establishment in Great Britain do not include (directly or by reference to a collective agreement or otherwise) an equality clause they shall be deemed to include one.

(2) An equality clause is a provision which relates to terms (whether concerned with pay or not) of a contract under which a woman is employed (the 'woman's contract'), and has the effect that -

(a) where the woman is employed on like work with a man in the same

employment -

(i) if (apart from the equality clause) any term in the woman's

contract is or becomes less favourable to the woman than a term of a similar kind in a contract under which that man is employed, that term of the woman's contract shall be treated as so modified as not to be less favourable, and

(ii) if (apart from the equality clause) at any time the woman's

contract does not include a term corresponding to a term benefiting that man included in the contract under which he is employed, the woman's contract shall be treated as including such a term;

(b) where the woman is employed on work rated as equivalent to that of a

man in the same employment -

(i) if (apart from the equality clause) any term of the woman's

contract determined by the rating of the work is or becomes less favourable to the woman than a term of a similar kind in the contract under which that man is employed, that term of the woman's contract shall be treated as so modified as not to be less favourable, and

(ii) if (apart from the equality clause) at any time the woman's

contract does not include a term corresponding to a term benefiting that man included in the contract under which he is employed and determined by the rating of the work, the woman's contract shall be treated as including such a term;

(c) where a woman is employed on work which, not being work in relation

to which paragraph (a) or (b) above applies, is, in terms of the demands made on her (for instance under such headings as effort, skill and

decision), of equal value to that of a man in the same employment -

(i) if (apart from the equality clause) any term of the woman's

contract is or becomes less favourable to the woman than a term of a similar kind in the contract under which that man is employed, that term of the woman's contract shall be treated as so modified as not to be less favourable, and

(ii) if (apart from the equality clause) at any time the woman's

contract does not include a term corresponding to a term benefiting that man included in the contract under which he is employed, the woman's contract shall be treated as including such a term;

...

(5) A woman is to be regarded as employed on working rated as equivalent with that of any men if, but only if, her job and their job have been given an equal value, in terms of the demand made on a worker under various headings (for instance effort, skill, decision), on a study undertaken with a view to evaluating in those terms the jobs to be done by all or any of the employees in an undertaking or group of undertakings, or would have been given an equal value but for the valuation being made on a system setting different values for men and women on the same demand under any heading.

...

2(1) Any claim in respect of the contravention of a term modified or included by virtue of an equality clause, including a claim for arrears of remuneration or damages in respect of the contravention, may be presented by way of a complaint to an employment tribunal.

...

(4) No determination may be made by an employment tribunal in the following proceedings -

(a) on a complaint under subsection (1) above,

...

unless the proceedings are instituted on or before the qualifying date (determined in accordance with section 2ZA below).

(5) A woman shall not be entitled, in proceedings brought in respect of a contravention of a term modified or included by virtue of an equality clause (including proceedings before an employment tribunal), to be awarded any payment by way of arrears of remuneration or damages -

...

(b) in proceedings in Scotland, in respect of a time before the period

determined in accordance with section 2ZC.

...

2ZA ...

(3) In a standard case [which includes an equal pay claim case], the qualifying date is the date following six months after the last day on which the woman was employed in the employment.

...

2ZC(1) This section applies, in relation to an award of any payment by way of arrears of remuneration or damages in proceedings in Scotland in respect of a woman's employment, for the purpose of determining the period mentioned in section 2(5)(b) above.

(2) ... that period is the period of five years which ends on the day on which the proceedings were instituted ... ".

[2] The Employment Act 2002 provides:

"29(1) Schedule 2 (which sets out the statutory dispute resolution procedures) shall have effect."

Part 2 of Schedule 2 provides:

"Grievance Procedures

Chapter 1

Standard Procedure

Step 1: Statement of Grievance

6. The employee must set out the grievance in writing and send the statement or a copy of it to the employer.

Step 2: Meeting

7(1) The employer must invite the employee to attend a meeting to discuss the grievance.

(2) The meeting must not take place unless -

(a) the employee has informed the employer what the basis for the

grievance was when he made the statement under paragraph 6, and

(b) the employer has had a reasonable opportunity to consider his response

to that information.

(3) The employee must take all reasonable steps to attend the meeting.

(4) After the meeting, the employer must inform the employee of his decision as to his response to the grievance ...

...

Chapter 2

Modified Procedure

Step 1: Statement of Grievance

9. The employee must -

(a) set out in writing -

(i) the grievance, and

(ii) the basis for it, and

(b) send the statement or a copy of it to the employer.

Step 2: Response

10. The employer must set out his response in writing and send the statement or a copy of it to the employee.

... ".

Section 32 (which applies to tribunal jurisdictions which include that under section 2 of the Equal Pay Act 1970) provides:

" ...

(2) An employee shall not present a complaint to an employment tribunal under a jurisdiction to which this section applies if -

(a) it concerns a matter in relation to which the requirement in

paragraph 6 or 9 of Schedule 2 applies, and

(b) the requirement has not been complied with.

... ",

Section 31 makes provision for adjustment of awards where a statutory grievance procedure has not, through the failure of the employee or the employer, been completed.

[3] The effect of section 32 of the 2002 Act is mandatorily to oust the jurisdiction of an employment tribunal where the employee has not complied with the relevant requirement under Schedule 2.

[4] Article 141 (formerly Article 119) of the Treaty of Rome (as revised with effect from 1 December 2002) provides:

"1. Each Member State shall ensure that the principle of equal pay for male and female workers for equal work or work of equal value is applied.

... "

Council Directive No. 75/117/EEC ("the Equal Pay Directive") provides:

"Article 2

Member States shall introduce into their national legal systems such measures as are necessary to enable all employees who consider themselves wronged by failure to apply the principle of equal pay to pursue their claims by judicial process after possible recourse to other competent authorities.

...

Article 6

Member States shall, in accordance with their national circumstances and legal systems, take the measures necessary to ensure that the principle of equal pay is applied. They shall see that effective means are available to take care that this principle is observed."

 

Proceedings before the employment tribunal

[5] A substantial number of employees (primarily but not exclusively women) of the respondents have presented to an employment tribunal claims that in their respective employments the requirements of the Equal Pay Act have not been satisfied; they seek remedies accordingly. Certain of these claimants (the first appellants) are members of either Unite or Unison; others (the second appellants) are members of the General Municipal and Boiler Workers Union; these two groups of claimants are hereinafter collectively referred to as "the union-backed claimants". Yet other claimants have instructed Messrs Stefan Cross, Solicitors, to act on their behalf; these claimants are hereinafter referred to as "the Stefan Cross claimants".

[6] A very substantial number of claims in respect of equal pay are presently before employment tribunals in Scotland. They include claims made against other Scottish local authorities and other public bodies, including health authorities. Those responsible for organising the business of employment tribunals have endeavoured to manage the large volume of such claims by dealing with them in groups, issues which are common to a number of claimants being dealt with collectively. An issue which has arisen for decision is whether the Stefan Cross claimants are, by virtue of the operation of the Employment Act 2002, for the time being excluded from invoking the jurisdiction of an employment tribunal. The respondents contended that they were (or at least might be). The issue came before an employment tribunal (Miss F.C.C. Carmichael, Chairman) at a pre-hearing review.

[7] It is important to notice that before the employment tribunal the representative of the respondents, in answering the submissions made on behalf of the Stefan Cross claimants, confirmed that Step 1 of the statutory grievance procedure was not in issue, that is, the respondents accepted that under the standard procedure (being that which was applicable) each of the Stefan Cross claimants had, in terms of paragraph 6 of Schedule 2, "set out the grievance in writing and [sent] the statement or a copy of it to the employer". The issue, properly understood, was concerned with the relationship (if any) between that grievance and the terms in which the Stefan Cross claimants had, in their initiating claims to the tribunal (their ET1s), presented their claims. Three categories of these claimants were for consideration by the tribunal at the pre-hearing. Parties had agreed a schedule in tabulated form which set out the terms of comparators which had been referred to in the statements of grievance and the ET1s respectively. In respect of category 1 the "Grievance Comparators" were described as:

"These include road sweepers, refuse collectors and drivers and gardeners" "such as building labourers, painters and fitters mates".

The "Employment Tribunal Comparators" were described as:

"Other Cleaning Litter Posts, Inverleith Workshops, Fleet Maintenance, Refuse Collection Schemes, Saughton Winter Gardens."

In category 2 the "Grievance Comparators" were the same as those in category 1 but the "Employment Tribunal Comparators" were described as:

"Labourer, Plant Operative, Cleansing Labourer, Recycling Operative, Cleansing Driver, Slater, Chargehand Slater, Bus Driver."

In category 4 the "Grievance Comparators" were described as:

"Grade MW1 Claimants:

* Road Sweeper MW 1

* Gardener MW1

Grade MW2 Claimants:

* all of the above, plus -

* Gardener MW2

* Refuse Collector MW2

* Manual Handler APT&C

* Labourers

Grade MW3 Claimants:

* all of the above plus -

* Gardener MW3

* Public Lighting Attendants

* Driver Labourers

* Roadworker MW3

Grade MW4 Claimants (and APT&C Claimants

Scales 1 and 2):

* all of the above plus -

*Refuse Drivers

* Gardener Supervisors MW4

* Glazer

* Slater

* Roadworker MW4

Grade MW5 and APT&C scales 3 and above:

* all of the above plus -

* Painter

* Roadworker MW5

* Chargehand Slater"

 

The "Employment Tribunal Comparators" were described in the same terms as those in the preceding category. In a fourth category (category 3) the classes of comparators in the grievance document and in the ET1s had been identical; accordingly no issue of non-correspondence arose in relation to that category.

[8] In his submission to the employment tribunal the representative of the respondents submitted that the tribunal "should take a red pen and delete some of the comparators and allow others". In support of his submission he relied on Canary Wharf Management Limited v Edebi [2006] IRLR 416 and City of Bradford Metropolitan District Council v Pratt [2007] UKEAT/0391/06, to each of which we shall return. The effect of his position appears to have been that, in so far as a class of comparator was included in the ET1 which had not been included in the statement of grievance, the tribunal should strike out that class as not legitimately before it.

[9] In response to this submission the representative of the Stefan Cross claimants submitted that these claimants had not restricted themselves to the job types referred to in the statement of grievance. These were given as examples. As time went on more information was obtained, which enabled better particularisation to be given of the appropriate type of comparator; the type of comparator, he said, had not changed. In his submission the further particularisation of the comparators "was an expansion of the basis of claim, and not an entirely new basis". The substance of the grievance and the claim were, he contended, the same. Included in his submission was the proposition that

"[a] claimant should not be penalised for inserting a comparator in her grievance when the statutory grievance procedure does not require her to identify a comparator at all".

[10] In response to these submissions the representative of the respondents commented "that he was arguing that for some of the claimants new grievances would need to be submitted". He did not perceive a problem where there was particularisation of comparators, for example, labourer to hand-person/labourer. But, he continued, "there was a group of claimants here who were seeking to compare themselves with car park attendants" [the reference is not obvious]. "For multiple claimants that was like pinning the tail on the donkey."

[11] Before the employment tribunal there also appeared at this pre-hearing representatives of the union-backed claimants. Although none of their claimants fell within the three categories which were directly the matter for decision by the tribunal, these representatives were allowed to be heard for their interest. The submissions advanced by them included the proposition that, where the standard grievance procedure applied, it was sufficient to satisfy paragraph 6 that the statement identified the grievance as being one in respect of an equal pay claim; it was unnecessary, it was argued, to include in the statement of grievance any comparator.

[12] In her conclusions the chairman said inter alia:

"51. The nature of the claimants' grievances and that of their claims left no room for the respondents to doubt that the claimants were complaining of being paid less for doing a job rated as equivalent or of equal value, than were men doing jobs 'included' in the examples, or of which the examples given 'were relevant'. When referring to comparators, the claimants indicated that those job types mentioned were not exhaustive. More significantly, the substance in both grievance and claim was the same. It was accepted that the claimants had no need to identify any comparators at the stage of submitting their grievances or indeed in their claim. As [counsel for some of the union-backed claimants] pointed out, a claimant may not be in a position, despite her best endeavours, to ascertain who the appropriate comparators are until the mechanism of tribunal orders for documents or additional information become available to her, but that would not be until after the presentation of her claim. Since, in claims of equal pay, the respondents hold most, if not all the cards, until that stage, she may not be in a position to hazard a guess at a comparator or group, or she may have information she believes to be sufficient to allow her to make a stab at identifying comparators. Even if a claimant submits a questionnaire in order to obtain further information, there is no legal obligation on the employer to respond to it. Where she inserts a comparator, the statutory procedures, as interpreted by the authorities, disclose no intention of penalising a claimant, who in both her grievance and her claim identifies comparative job types, especially if they derive from the same source, albeit that the job types are not identical. In my opinion, where the claimant has climbed the ladder by submitting her Step 1 grievance, including job types rated in a recognised format (the Green Book), followed by her claim, which also includes job types from the same source, although not identical ones, that difference should not be treated as the snake which forces her to return to Go."

At paragraph 56, she distinguished the circumstances of Canary Wharf and said:

"By contrast, the nature or essence of the claim and that of the grievance, as [counsel] emphasised, was never in issue in the instant proceedings. It was the reference to comparators in the grievance, some of which were altered in the subsequent notice of claim, which gave rise to the respondents' contention that they had failed to comply with the grievance procedure. The grievance - the action the employer had taken in relation to the claimants (by paying them less than men doing the same or lower jobs) - was both recognisable as a claim for equal pay and consistent in both grievance and claim."

At paragraph 57 she continued:

"57. I was also persuaded by the appeal to common sense in [counsel's] list of practical reasons why a claimant altering her comparator(s) between the stage of the grievance and claim should not have to submit a further grievance followed by a further claim. It frequently is to the claimant's advantage to select comparators from a range of job types, rather than to restrict herself to a single comparator. At the stage of selecting him/them, she is unlikely to have the benefit of information from a job evaluation study. Requiring a claimant to get her comparators in her grievance under para 6 right first time to start the process of complaining all over again would operate harshly, and potentially deny a claimant access to justice altogether if time bar also became a feature. The point too, that a claimant forced to begin again would be likely to include minimal information in the fresh complaint, would provide no assistance to the respondents in understanding better the grievance she was bringing, but simply multiply the internal processes they would require to complete in order to comply with the procedure. In demanding, in effect, that a claimant, should in [the Stefan Cross claimants' representative's] description, 'submit full blown pleadings' in her grievance, so as to ensure that it matched her later claim, the respondents were, in my opinion, insisting on the undue technical and over-sophisticated approach, which the EAT expressly rejected when considering the content of a para 6 Step 1 grievance."

[13] In her judgment the Chairman found:

"1. The claimants, whose grievances identified comparators whose job types were rated in the Scottish Council of Local Authority Services (Manual Workers) Scheme of Pay & Conditions of Service ('The Green Book'), satisfied the standard grievance procedure contained at Part II of Schedule 2 to the Employment Act 2002, even although the job types of the comparators identified in their subsequent claims to an employment tribunal, which were also rated in the Green Book, differed from those identified in their grievance; ... ".

 

Proceedings before the Employment Appeal Tribunal

[14] Against that determination the respondents appealed to the Employment Appeal Tribunal. The question of law raised by the appeal was:

"Did the Employment Tribunal err in law in concluding that it was sufficient that the grievance 'related' to the subsequent claim and not addressing the issue as to whether the relationship between the claim and grievance was sufficiently close, as required by Pratt and Canary Wharf?" (Notice of Appeal para. 6.4).

[15] Before the Employment Appeal Tribunal there was again representation not only for the Stefan Cross claimants and the respondents (appellants before the Employment Appeal Tribunal) but also for the union-backed claimants. Again, the discussion proceeded more widely than was strictly necessary for the purposes of that appeal. The Employment Appeal Tribunal (Lady Smith sitting alone) reversed the decision of the Employment Tribunal. The substantive order made by her was in the following terms:

"IT IS ORDERED that the Appeal be allowed and that the matter be remitted to the same Employment Tribunal to consider the issue of whether section 32(2) of the Employment Act 2002 applies so as to prevent these complaints being presented in any respect, having regard to the fact that to determine that issue, it requires to consider whether each claimant has previously communicated a relevant grievance document to the respondents specifying comparator(s) that are not materially different from those specified in their forms ET1, unless in the view of the learned Vice President factors emerge which render such an arrangement impracticable or impossible in which case the matter be remitted to be heard by a differently constituted Tribunal ass directed by the Vice President."

Leave to appeal to this court was subsequently granted.

[16] Lady Smith, having set out paragraphs 51 and 57 of the employment tribunal's reasons, said (at para. 17 of her judgment):

"From a consideration of both these paragraphs, it seems plain that the Tribunal's reasoning was to the effect that not only was it enough for the purposes of s. 32(2) that the claimant had, in her grievance document, sought to compare herself with any job type rated in the 'Green Book' but it would not have mattered if the comparators referred to in her grievance document were quite different from those relied on in her subsequent claim, on the view that she was not required to 'get her comparators in her grievance under para. 6 right first time'. It is difficult to resist the conclusion that the Tribunal's approach was to say that if both the grievances and the complaints presented to the Tribunal were about equal pay then that was enough ... ".

At paragraph 18 Lady Smith noted:

"At the heart of the respondents' submission lay a concern that if the Tribunal was correct, that meant that it was enough, at grievance stage, to provide only a broad and very general statement and leave the specification of comparators until the point where a complaint was being presented to the Tribunal. On the Tribunal's reasoning, it would be enough at grievance stage for an employee to state that she had a complaint about equal pay, an approach that was not supported by any of the authorities. Also, even if some comparators had been named at grievance stage, the Tribunal's approach gave the 'green light' to any comparator being added at ET1 stage. In neither of these circumstances would the employer have been put in a position of being able to understand the nature of the grievance prior to the start of proceedings. For that, an indication of the comparator being relied on required to be given".

[17] There appears to have been an issue before the Employment Appeal Tribunal (paragraph 21) as to whether the employer's representative had before the employment tribunal made a concession that it was not necessary for the claimants to specify a comparator in their grievance letter. We do not read the employment tribunal's reasons as recording any concession to that extent. As we noted at paragraph [7] above, it was accepted before the employment tribunal by the employers' representative that compliance with Step 1 of the statutory grievance procedure was "not an issue". We read that in context as a concession, applicable to and only to the Stefan Cross claimants - whose grievance document had included some comparators (by job title) - that in these cases a grievance had been set out in writing and the statement or a copy of it sent to the employer. The issue properly before the employment tribunal in relation to these claimants was whether the claim made by each of them in his or her ET1 was related to the grievance earlier set out in compliance with paragraph 6 of Schedule 2.

[18] The principal argument presented to the Employment Appeal Tribunal in response to the employers' contention was, somewhat remarkably, presented on behalf of the second appellants before us - who at best had only an indirect interest in the outcome of the decision of the employment tribunal then under review. Counsel on their behalf submitted that the

"general nature of the complaint would be the same at ET1 stage even if no comparator had been specified at grievance stage. There was no requirement for any qualitative analysis to be carried out."

Counsel for the other union-backed claimants adopted these submissions, adding that the ET1 only needed to "relate" to the grievance. She added:

"The complaint need not be identical; it was enough if they were essentially the same and provided both were equal pay claims that would be enough."

The solicitor appearing for the Stefan Cross claimants adopted the submissions of both counsel. Under reference to a particular claimant's grievance letter and the ET1 he submitted that it was clear that they both related to an equal pay claim and that was enough. She had in fact gone further than was necessary in her grievance letter and gone some way towards setting out the basis of her complaint as well. There was, it was argued, no need to specify any comparator in the grievance document. Accordingly, although the true issue for determination by the Employment Appeal Tribunal was whether the decision of the employment tribunal (which related only to the claims by the Stefan Cross claimants) was sound in law and although it was unnecessary for the Stefan Cross claimants (who had specified comparators) to maintain that a valid grievance document need say no more than that the grievance was in respect of unequal pay, all the claimants presented their submissions on the latter basis.

[19] The Employment Appeal Tribunal in allowing the appeal rejected those submissions. Lady Smith (at paragraph 31) said:

" ... it seems to me that the exercise of comparison is so fundamental to a complaint that an employer has failed in his equal pay obligations, that there must be some specification of comparator, at least by reference to job or job type in the grievance document. Without that, the employer cannot be expected to appreciate that a relevant complaint is being made. It cannot be enough to state that an equal pay claim is being made without saying more. That would not amount to a relevant complaint of breach of the 1970 Act requirements."

At several subsequent passages Lady Smith speaks, with reference to a grievance document, of a "relevant complaint". She later said (at paragraph [36]):

"It follows that I accept the respondents' submission that, the point having been taken by them, the Tribunal in these cases required to satisfy itself that each complaint was essentially the same as that which had been complained of in that claimant's grievance document. That included the need to check that comparator(s) which were substantially the same or not materially different, were specified in both documents."

 


Submissions in this court

[20] Before us the discussion took a similar turn. The appeal was opened by Miss O'Brien (counsel for the union-backed claimants) - although no decision upon her client's claims had been made by either the employment tribunal or the Employment Appeal Tribunal and observations touching on their positions in either tribunal were obiter dicta. What was hoped for from the court was, it was said, "guidance". The main complaint was that Lady Smith's grounds of judgment had amounted to the proposition that the wording of a statement of grievance under paragraph 6 of Schedule 2 should amount to a "relevant claim in law", which claim would require to match that set out in the claimant's ET1. That proposition was unsound. There was no need to name comparators (whether individuals or job titles) at any stage prior to the presentation to the employment tribunal of an ET1. Under paragraph 6 it was sufficient (in all cases) simply to state that the grievance was in respect of equal pay - as distinct, say, from a grievance about redundancy. An employee who had reason to believe that she had a grievance against her employer in respect of equal pay might well not know within which of the three categories under section 1(2) of the 1970 Act her grievance fell - far less whom or what type of job should be specified as a comparator. "Grievance" was not defined in the 2002 Act but its definition ("a complaint by an employee about action which his employer has taken or is contemplating taking in relation to him") in the Employment Act 2002 (Dispute Resolution) Regulations 2004 made under the Act was widely expressed. What was required in a statement of a grievance was clearly less than "the basis for the grievance". The Regulations also made provision for deemed compliance with the statutory grievance procedures where a representative acted for more than one employee or where there was a collective agreement (Regulations 9 and 10). There were real difficulties about obtaining comparative information prior to stating a grievance about equal pay. If grievances were not stated timeously, claims would be cut off. Lady Smith had been in error in suggesting that it was "of the essence of an equal pay claim" that comparison was required (para. 9); the essence of such a claim was discrimination between males and females, any comparison being a matter of evidence. We were referred to a number of cases decided by the EAT: Galaxy Showers Limited v Wilson [2006] IRLR 83; Shergold v Fieldway Medical Centre [2006] IRLR 76; Alexander v Bridgen Enterprises Limited [2006] IRLR 422; Canary Wharf Management Limited v Edebe and City of Bradford Metropolitan District Council v Pratt.

[21] Mr. Hanretty, on behalf of the third appellants (the Stefan Cross claimants), adopted Miss O'Brien's submissions. It was sufficient, he argued, to satisfy Step 1 that the grievance had been identified as one concerned with equal pay. His clients had, however, gone further in their grievance documents. They had identified classes of employee, at least one of which classes was also found in the ET 1s. That was sufficient to comply with the requirements of section 32 of the 2002 Act. The respondents had in effect acknowledged this in documents lodged with the employment tribunal; in ET3s the respondents had ticked with an affirmative answer the question - "Has the substance of this claim been raised by the claimant in writing under a grievance procedure?" Grievance documents should be approached on the basis that they would commonly be written by employees without legal or similar advice. Section 32 should be construed in a way which did not readily oust the jurisdiction of the tribunal. From the outset of modern industrial relations law it had been acknowledged that there was a place for dialogue in employer/employee disputes. ACAS had had such a role. The 2002 provisions were simply another aspect of this. They were intended to be non-technical in their operation. "Grievance" was to be widely construed. This was not "black letter law". Although some of Lady Smith's observations might be regarded as obiter, it was important that where she had erred in law should be corrected by this court; cases were currently being administered in the tribunals on the basis that her observations were sound. By the Equal Pay Directive, Article 2, the United Kingdom was required to introduce into its national legal systems measures to enable all employees who considered themselves wronged by failure to apply the principle of equal pay to pursue their claims by judicial process. Ouster provisions should not be construed so as to render such resort impossible or excessively difficult. Article 141 (formerly Article 119) of the European Treaty (as revised) was also referred to, as was Unison v Brennan UKEAT/0580/07/MAA especially at paragraphs 50-51.

[22] Mr. Peoples for the respondents submitted that the Employment Appeal Tribunal had not erred in law. The appellants had recognised that an exercise in comparison required to be undertaken between the grievance as stated and the claim as made to the tribunal in the ET1. The respondents contended that it was not a sufficient correspondence between the two that each was about equal pay; the content of the grievance and of the claim (together with anything disclosed at Step 2 as to the "basis of the grievance") required to be looked at with a view to deciding whether the same complaint was raised by the grievance as by the claim. The Employment Appeal Tribunal cases referred to by the appellants did not support their argument; they made it clear that the grievance and the claim had to "relate" to each other. In the end the comparative exercise had to be carried out in each case individually. A claim in the tribunal of sexual harassment by fellow employee John Smith was not "related" to a stated grievance of sexual harassment by fellow employee Joe Brown. The Employment Appeal Tribunal had correctly held that the employment tribunal had erred in law by accepting the employees' general argument that a mere identification of the grievance as being one about equal pay was sufficient to found a relationship with an equal pay claim to the tribunal. Its analysis at paragraph 31 was also sound - though it was acknowledged that there might be some ambiguity in the order pronounced by the Employment Appeal Tribunal which might accordingly require to be adjusted. It was accepted that Bainbridge v Redcar and Cleveland Borough Council UKEAT/0424/06/LA, which had been relied on by the respondents before the Employment Appeal Tribunal, was not expressly in point; it was also itself currently subject to appeal in England and Wales. The 2002 provisions did not infringe the Equal Pay Directive. Reference was made to Holc-Gale v Makers UK Limited [2006] IRLR 178, at paragraph [19].

 

Discussion

[23] Section 32(1) of the Employment Act 2002 applies section 32 to the jurisdictions listed in Schedule 4 to the Act. These jurisdictions cover a wide range of matters which may be the subject of complaint to an employment tribunal. A clear purpose of section 32 is to encourage the resolution of employee grievances by requiring a stepped procedure (of the general nature of alternative dispute resolution) to be gone through before any complaint is presented to the tribunal. The sanction for failure to initiate that procedure is ouster of the tribunal's jurisdiction to entertain the claim. Sanctions by way of adjustment of awards are provided for in respect of failure (by the employer or employee) to complete the statutory grievance procedure (section 31).

[24] The Equal Pay Directive by Article 6 imposed on Member States the obligation to introduce into their national systems such measures as were necessary to enable all employees who considered themselves wronged by failure to apply the principle of equal pay "to pursue their claims by judicial process ... ". Article 6 of the same Directive required Member States "in accordance with their national circumstances and legal systems" to take the measures necessary to ensure that the principle of equal pay was applied. "They shall see that effective means are available to take care that the principle is observed." The United Kingdom provides by its tribunal system (as well as by its courts of law) means by which employees, aggrieved by failure on the part of their employers to apply the principle of equal pay, may pursue their claims by legal process. Section 32 of the 2002 Act excludes resort to the tribunal where the statutory grievance procedure has not been invoked by the employee. The European Court has observed, in relation to the principle of effectiveness of domestic remedies:

" ... each case which raises the question whether a national procedural provision renders application of Community Law impossible or excessively difficult must be analysed by reference to the role of that provision in the procedure, its progress and its special features, viewed as a whole, before the various national instances" (Van Schijndel and Van Veen v Stichting Pensioenfonds voor Fysiotherapeuten [1995] ECR 1-4705 at para. [19]).

The Employment Appeal Tribunal has observed that the sentence quoted stresses the need to look at the question broadly (Unison and Another v Brennan at para. 51).

[25] It was not argued that section 32 of the 2002 Act (the sanction by way of ouster on non-compliance with the Schedule 2 requirement) was itself inconsistent with Community Law; it was, however, contended that these provisions should not be read or applied so as to render access to the tribunal "impossible or excessively difficult". We accept that contention, recognising, however, that Parliament has legitimately (in the interest of grievances being resolved without the need to access the tribunal) set down a mandatory preliminary procedure to be complied with before such access is sought. That procedure must be given proper effect, but the provisions should not be construed any more widely than is necessary strictly to give effect to the intention of the statute (City of Bradford MDC v Pratt, per Elias J. at para. [37]).

[26] Before this court it was conceded by the respondents that, in the case of the Stefan Cross claimants, paragraph 6 of Schedule 2 (Step 1 of the standard procedure) had been complied with. Although there was some dispute before the Employment Appeal Tribunal as to whether the concession extended to other claimants, we do not understand the concession in relation to the Stefan Cross claimants to have at any stage been withdrawn. These latter claimants had, in their grievance documents, identified categories of other employees against which they made comparisons for the purposes of grievance about equal (or rather unequal) pay. The matter for decision was whether the complaints made by them to the tribunal -

"concern[ed] a matter in relation to which the requirement in paragraph 6 ... of Schedule 2 ... [had] not been complied with". (Section 32(2)).

To satisfy this provision there had to be some correlation between the grievance relied on and the claim submitted. If, for example, a grievance had been stated by an employee to an employer but, on a fair reading of it and of the claim form, they were dealing with unconnected matters, it is plain that the tribunal would, for the time being, have no jurisdiction to entertain the claim presented. As Burton J. put it (possibly tautologously) in Shergold at paragraph 35:

" ... the grievance in question must relate to the subsequent claim, and the claim must relate to the earlier grievance".

Buxton J. there mentioned, but only by way of an example of a non-relationship, a situation where the grievance in writing related to unpaid holiday pay and the proceedings, which were then sought to be issued, were based upon race discrimination or sex discrimination with no relevance to any question of holiday pay.

[27] Whether there was such a relationship in the present cases was essentially a question of fact and degree, an issue which was for the employment tribunal to resolve. It was "fact-sensitive". Unfortunately, in our view, the tribunal appears to have allowed itself to be drawn into discussion of what was in the circumstances truly a hypothetical question, namely, whether an employee who had stated words to the effect "I have an equal pay grievance" (and nothing more) had, for the purposes of any later equal pay claim made to the tribunal, satisfied the requirement of paragraph 6 of Schedule 2. This discussion, interesting though it is, also bedevilled proceedings before the Employment Appeal Tribunal, where much wider questions were entertained than was necessary for decision of the matter truly in issue before it, namely, whether the employment tribunal had erred in law in its disposal of the Stefan Cross claimants' claims. It also bedevilled the proceedings before us.

[28] The terms of section 32(2) are clear. The need for a relationship between the grievance and the tribunal claim has been recognised by the Employment Appeal Tribunal (Shergold per Buxton J. at para. 35, cited with approval by Elias J. in Canary Wharf at para. 21). In the later case Elias J. (at para. 16) observed that

"[the statement of the grievance] must of course be a statement of the same complaint as the employee is seeking to have determined by the tribunal".

At paragraph 21 he added:

"The only requirement, as section 32(2) makes plain, is that the complaint to the employer must be essentially the same complaint that is subsequently advanced before the tribunal."

[29] We hesitate to add to the judicial pronouncements on this topic. We approve of the observations that, on this and related matters, an unduly technical or over-sophisticated approach is inappropriate (Shergold, para. 27; Canary Wharf, paras. 24 and 41). We add only that in carrying out this exercise it should be recognised that the grievance document and the tribunal claim are designed to perform different functions and that their language can accordingly be expected commonly to be different. The correlation to be looked for is whether underlying the claim presented to the tribunal is essentially the same grievance as was earlier communicated. Moreover, the grievance document need not necessarily be read in isolation. There may have been earlier communications with the employer which provide a context in which the grievance document falls to be interpreted (Canary Wharf, para. 36). Thus, as seems to have been the case for some of the union-backed claimants in the present proceedings, prior communications between the unions on behalf of their members and the respondents, even if they do not give rise to deemed compliance by virtue of regulations 9 or 10 of the 2004 Regulations, may constitute a relevant context in which the grievance documents are to be understood. Events subsequent to the communication of the grievance document (for example, the giving of the "basis" prior to the Step 2 meeting and exchanges between the parties at that meeting) may illuminate the nature and scope of the grievance. Further, as was recognised in City of Bradford MDC v Pratt at paragraph 44, there may be some circumstances in which the employee (or those acting on his or her behalf) does not have access to the full facts; in such circumstances it may be sufficient to frame a grievance statement based on a suspicion or set of suspicions that certain facts exist.

[30] We are not prepared to go further for the purposes of this appeal. In particular we consider it neither necessary nor desirable to express an opinion on the hypothetical question which the appellants urged us to answer. So far as appears, none of the present appellants communicated to the respondents any previously unforeshadowed grievance document in the stark terms "I have an equal pay claim". In the nature of things it is unlikely that a communication in such stark terms would be made. It would be dangerous and potentially confusing for this court to address a hypothetical question without actual context. We would add that, in so far as the employment tribunal and the Employment Appeal Tribunal, entertained and expressed a view upon wider issues such as that, we are unable to approve of their pronouncements, which should be regarded as essentially obiter.

[31] It remains to be determined whether the Employment Appeal Tribunal erred in law in disposing of the appeal to it from the employment tribunal. The former was entitled to allow that appeal only if the latter had itself erred in law. We are of opinion that Lady Smith was entitled (at para. 17 of her judgment) to construe the reasoning of the employment tribunal (at paras. 51 and 57 of its reasons) as involving the proposition that

"[it] would not have mattered if the comparators referred to in her grievance document were quite different from those relied on in her subsequent claim".

Although, at paragraph 51 of its reasons the Employment Tribunal said " ... the substance in both grievance and claim was the same", it is not clear what comparative exercise the tribunal had actually undertaken in order to reach that conclusion. The mere fact that the comparators referred to in the tribunal claim came from the same source (the "Green Book") as comparators referred to in the grievance document did not necessarily mean that essentially the same complaint was being made in the former as in the latter.

[32] The order made by the Employment Appeal Tribunal, in so far as it remitted to the employment tribunal, can be read as deciding that, in every case, the statement of grievance must specify the comparator or comparators relied on, and that these must not be materially different from those relied on in the ET1. That issue does not arise for decision in this case and we express no opinion on it, one way or the other. The remit must be varied accordingly. There is also an uncertainty as to whether the remit was intended to be in respect only of the Stefan Cross claimants' claims or to extend to those of all the claimants who had been represented before the Employment Appeal Tribunal; only the former claimants' claims were properly before it for decision. It is also desirable that there should be made clear in the remit the concession which was made in relation to the Stefan Cross claimants.

 

Disposal

[33] We shall accordingly allow the appeal to the extent of varying the remit to the employment tribunal by deleting the words from "the issue of whether" to the words "forms ET1" and substituting ", it being conceded by the employer that in the case of the Stefan Cross claimants Step 1 has been complied with, whether in the case of each of these claimants (other than those in category 3) the grievance underlying the form ET1 submitted to the tribunal was essentially the same as the grievance earlier communicated" and by adding at the end "and to proceed as accords". As the union-backed claimants' claims have not, so far as concerns compliance with section 32 of the 2002 Act, yet been adjudicated upon, the employment tribunal will, if the respondents insist that there was non-compliance, in due course require to address this matter. Whether this exercise can be carried out by reference only to documents or needs a wider inquiry will require, in due course, to be determined by the tribunal after hearing parties.

 


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