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	Information Commissioner's Office
You are here: BAILII >> Databases >> Information Commissioner's Office >> National Audit Office (Decision Notice) [2011] UKICO FS50324495 (17 March 2011) URL: http://www.bailii.org/uk/cases/UKICO/2011/FS50324495.html Cite as: [2011] UKICO FS50324495

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Summary: The complainant requested information from the National Audit Office (NAO) to support its statement that steps had been taken to improve its internal procedures for handling complaints. The NAO initially responded by stating that it did not hold any information covered by the request, although a diary entry was provided at the internal review stage which it considered constituted all the relevant information. The Commissioner has investigated and is satisfied on the balance of probabilities that the NAO does not hold any information in addition to that which had previously been provided. The Commissioner does not therefore require the NAO to take any steps. The Commissioner, however, has found that the NAO breached section 10(1) by its handling of the request.
Section of Act/EIR & Finding: FOI 1 - Complaint Not upheld, FOI 10 - Complaint Upheld