Consumer Council for Water (Decision Notice) [2011] UKICO FS50383021 (25 August 2011)

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URL: http://www.bailii.org/uk/cases/UKICO/2011/FS50383021.html
Cite as: [2011] UKICO FS50383021

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Consumer Council for Water (Decision Notice) [2011] UKICO FS50383021 (25 August 2011)

Summary: The complainant requested information about -˜grievance complaints-™ and -˜internal complaints and appeals from staff-™. The CCW refused to provide this information under section 40(2) of the Freedom of Information Act 2000. During the investigation the complainant agreed to limit his complaint to the procedural aspects of the case. The Commissioner finds that the CCW failed to meet the requirements of sections 17(1), 17(1)(b) and 17(7)(b).
Section of Act/EIR & Finding: FOI 1 - Complaint Upheld, FOI 17 - Complaint Upheld

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URL: http://www.bailii.org/uk/cases/UKICO/2011/FS50383021.html