Department for Work and Pensions (Central government) [2021] UKICO ic-40736 (14 July 2021)

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You are here: BAILII >> Databases >> Information Commissioner's Office >> Department for Work and Pensions (Central government) [2021] UKICO ic-40736 (14 July 2021)
URL: http://www.bailii.org/uk/cases/UKICO/2021/ic-40736.html
Cite as: [2021] UKICO ic-40736

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Department for Work and Pensions

The complainant has requested the number of messages sent to the Child Maintenance Service (CMS) via its online portal and a breakdown of the time taken to respond. The Commissioner’s decision is that the Department for Work and Pensions (DWP) is entitled to rely on section 12(1) to refuse to comply with the request as to do so would exceed the appropriate limit and it has fulfilled its obligations under section 16. The Commissioner finds, however, that DWP has breached section 17(5) of the Act as it did not issue its section 12 refusal notice within the statutory timeframe of 20 working days. The Commissioner does not require DWP to take any steps in relation to this request.

FOI 17: Complaint upheld FOI 16: Complaint not upheld FOI 12: Complaint not upheld

Decision notice: ic-40736

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URL: http://www.bailii.org/uk/cases/UKICO/2021/ic-40736.html