Financial Ombudsman Service (Other) [2021] UKICO IC-54736 (11 May 2021)
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Financial Ombudsman Service
The complainant, acting on behalf of a client, has requested information pertaining to a complaint submitted against its client by a particular individual. The Financial Services Ombudsman (“the FOS”) initially relied on sections 40 (personal data), 41 (breach of confidence), 21 (reasonably accessible) and 31 (prejudice to a law enforcement function) of the FOIA to withhold information. The Commissioner’s decision is that any information the FOS held would be the personal data of a third party and, as there is no lawful basis for the personal data to be disclosed, the FOS is entitled to rely on section 40(2) of the FOIA to withhold it. The Commissioner does not require further steps.
FOI 40(2):
Complaint not upheld
Decision notice: IC-54736
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URL: http://www.bailii.org/uk/cases/UKICO/2021/ic-54736.html
