Financial Ombudsman Service (Other) [2023] UKICO 236767 (21 November 2023)

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You are here: BAILII >> Databases >> Information Commissioner's Office >> Financial Ombudsman Service (Other) [2023] UKICO 236767 (21 November 2023)
URL: http://www.bailii.org/uk/cases/UKICO/2023/236767.html
Cite as: [2023] UKICO 236767

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Financial Ombudsman Service

The complainant has made 32 information requests to FOS for copies of guidance, rules and codes of conduct provided to FOS staff, numerous items from FOS’ internal guidance tool Discovery, information relating to the training of staff, a copy of the Channel 4 Dispatches documentary in 2018 about FOS, storage capacity of its computer systems and information relating to the publication of its decisions. FOS refused to comply with the requests citing section 14 of FOIA. The Commissioner’s decision is that FOS is entitled to rely on section 14 of FOIA. The Commissioner does not require further steps.

FOI 14: Complaint not upheld

Decision notice: 236767

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URL: http://www.bailii.org/uk/cases/UKICO/2023/236767.html