Financial Ombudsman Service (Other) [2023] UKICO 245847 (11 September 2023)

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URL: http://www.bailii.org/uk/cases/UKICO/2023/245847.html
Cite as: [2023] UKICO 245847

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Financial Ombudsman Service

The complainant has requested copies of internal guidance notes. The above public authority originally relied on section 12 (cost) to refuse the request but later relied on section 14 of FOIA (vexatious). The Commissioner’s decision is that the public authority was entitled to rely on section 14 of FOIA to refuse the request. The Commissioner does not require further steps to be taken.

FOI 14: Complaint not upheld

Decision notice: 245847

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URL: http://www.bailii.org/uk/cases/UKICO/2023/245847.html